Associate Manager - Commercial Label Partnerships

We are looking for a highly motivated Associate Manager to join the global Commercial Label Partnerships team. This team runs business-critical relationships with major and indie labels, drives cross-functional strategic initiatives, and helps our industry partners optimize their use of Spotify’s full suite of products and services. This role is responsible for owning partner operational support for major and independent labels.

You will act as the day-to-day owner of major and independent partner inquiries for rights management on Spotify, working alongside partnership leads. You will also closely collaborate with internal stakeholders to ensure we are developing products with partner-centric solutions in mind. Other responsibilities for this role will include external educational resource development, scaled onboarding of new label partners, and technical project management of rights management-related initiatives at Spotify. 

What You'll Do

• Deliver outstanding partner support to major and independent labels
• Troubleshoot complex rights management issues across Spotify’s rights management tools
• Partner with Product and Engineering to drive product solutions that fit partner needs and the ever evolving music ecosystem
• Track operational metrics and partner feedback to inform continuous improvements
• Lead scaled education and communications for Spotify’s rights management tools
• Collaborate closely with and develop strong relationships with Legal, Business Affairs, Partnerships, Product, Content Platform, S4A Support and Content Insights

Who You Are

You have minimum of 3+ years of experience in digital rights management and technical project management in a partner facing role

You have experience working at, or closely with, record companies, distributors, artist management teams or other music industry partners

Expert knowledge of digital rights management systems across various digital service provider platforms 

Experience using automation, data analysis and reporting tools to drive operational decisions to measure workflow performance

You’re confident using data and insights to support recommendations and tell a clear story

You communicate clearly and provide excellent high-touch premium support to partners

You work well in cross-functional environments and know how to influence without formal authority

You are a highly organized self-starter, attentive to detail, and able to balance long-term strategy with day-to-day needs in a past-faced environment

Where You'll Be

• This role is based in New York, NY
• We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home
• We ask that you come in 2-3 times per week

The United States base range for this position is $71,000 - $101,000, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, 23 paid days off, 13 paid flexible holidays.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.