Sr. Product Manager

At Acorns we look after the financial best interest of the up-and-coming.  We are innovators. We make bold decisions. We stay curious, inspiring one another to push past all previous thresholds of possibility.  We are one team and are building a diverse community of team members, partners, and customers from all walks of life to foster creativity, challenge conventional thinking, and put the tools of wealth-making in everyone’s hands. 

We are looking for missionaries who are rooted in purpose, to join our team. We can achieve our goals if we are a team of missionaries working toward a shared purpose and mission. 

Our mission? With benevolence and courage, we look after the financial best interests of the up-and-coming; beginning with the empowering, proud step of micro-investing.

How do we accomplish our mission? Our values. 

Lead With Heart 

With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility

Make Bold Decisions

We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future

Always Build Trust

Say what you mean, mean what you say, and do what you say you’re going to do. We are all owners. We are one team

Never Stop Growing

Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress

Find a way

Never settle, no excuses, nothing is impossible. Just make it happen

Our values guide us, and our mission drives us. 

Come join us and help deliver financial wellness for the whole family, creating compound growth at every life stage.

Sr. Product Manager, Onboarding & Customer Journey | Acorns

Acorns is seeking a Sr. Product Manager to oversee the strategy and execution of the end to end customer experience of the web and mobile applications (iOS and Android). You will own the product roadmap for the customer journey experience including onboarding to homepage and first time user experience. You will work with cross-functional teams to bring this vision to life.

We are a team of creative, curious, solutions-oriented people and seek out these qualities in everyone we hire. You should have deep empathy for our customers, the ability to deliver results in an analytical, collaborative and fast-paced environment and demonstrate a proven track record of building world-class, customer-facing product solutions in the financial technology (fintech) industry. 

This role has the option to be remote or based in our Irvine or New York office.

Job Responsibilities:

• Drive product development from conceptualization through launch - creating actionable plans, work streams and tactics, and execute on those in support of new product launches
• Bring  innovative ideas and the latest technology together to develop a seamless onboarding experience, easy navigation and an overall great experience for millions of Acorns customers.
• Deliver high-quality product features and optimizations. Use data to validate and communicate impact.
• Use qualitative and quantitative data to develop an understanding of how customers engage, what matters to them and identify pain points.
• Write and review detailed requirements and help manage key development ceremonies, including grooming product backlogs, and coordinating/prioritizing.
• Collaborate with teammates from design, engineering and other disciplines to execute and deliver against goals and roadmap
• Utilize data, insights, instincts, and experimentation to drive product decisions, aligning team objectives with company vision and goals 
• Define success metrics and long-term strategic plans for the business unit
• Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks
• Regularly review metrics and identify and improved data/mechanisms for visibility, ensuring your program stays aligned with company objectives

What you will bring to Acorns:

• 5 or more years of experience in consumer-facing software product management; previous experience at a startup (preferred)
• Bachelor's degree in business, marketing, engineering, psychology, economics, or other similar fields
• Ability to synthesize across business areas to think holistically about the customer journey
• Experience with strategies that drive business growth, including acquisition and retention
• A strong track record of leading teams and inspiring the people who work with you to execute flawlessly against both the long-term product vision and current priorities.
• Track record of developing, executi