Registrar-Emergency Department - Mount Sinai Queens - Full time Night

The Registrar is responsible for the business aspect of the patient's visit to the Emergency Department as well as the patient focused care delivery within the department. Activities include: registration, insurance verification and notification, updating of financial and demographic information, reception and other duties as assigned.

• Greet and direct patients, visitors, and staff.
• Answers telephones promptly and courteously. Directs calls to appropriate personnel and/or departments, takes messages and assures delivery of same.
• Collects and distributes patient referral information received from affiliated physicians.
• Escorts visitors and patients to appropriate areas; provides information to assist patient and/or visitors.
• Is open and responsive to the diverse backgrounds and experience of other people and promotes an environment that is sensitive to cultural diversity.
• Distributes departmental reading material such as Emergency Department brochure, Health Care Proxy and Patient Bill of Rights. Ensures such documents are readily available.
• Registers patients by updating or entering patient demographic, financial information and emergency contact data into the computer system.
• Verifies demographic information and insurance coverage by interviewing patient/family member/friend.
• According to policy and established procedure generates patients’ chart and attaches pertinent information such as Emerg Card, Medicaid threshold and EMS sheet, etc.
• According to policy and established procedure reviews discharged patient charts for diagnosis, physician signature, dictation code, menu and appropriate forms for completion.
• According to established policy and procedure processes specimens for laboratory(ies) by assuring that specimens are appropriately labeled, forms are competed and identification processes have been followed.
• File charts and retrieve old records.
• Retrieves completed charts, addressograph plate and all supporting documents from patient treatment area.
• Enters data into required computerized system.
• Maintains patient recall file.
• According to policy and established procedures insured that all papers, forms, etc. are stamped appropriately.
• Logs patients on/in to the appropriate registration sheets/logs. Reconcile log books.
• Obtains signatures for consent.
• Makes clinic appointments.
• Other duties as assigned.

Education requirements:

• High school diploma

Experience requirements:

• Computer experience required
• Ability to set priorities, problem solve, use proper judgement in difficult situations and be flexible
• Sufficient oral and written skills in the English language in order to communicate effectively
• 6 - 9 Months of health care experience in order to become familiar with institutional policies and procedures preferred.

Compensation Statement

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $26.95 - $29.24 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

SEIU 1199 at Mount Sinai Queens (Non nursing), 791 - ED Registrars - MSQ, Mount Sinai Queens

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:  

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-raci