Jobs and Careers
About the role
Pay starting at $19.00/hr. This position can sit in either our Downtown Nashville or Murfreesboro office. Position Summary: The goal of the Customer Solution Ambassador it to solve customer requests and improve customer experience by providing “drum roll please” experience on every customer contact. The ideal candidate is passionate about customer service, enjoys helping others, has exceptional verbal and written communication skills and strives to provide our customers resolution on first contact. Specific measures of success will include achieving individual key performance goal and Customer Satisfaction scores. Essential Duties & Responsibilities:
- Communication Superstar
- Outside the box thinker
- Exceptionally strong problem-solving skills
- Proven success in a fast-paced support environment
- Willing and able to speak up when opportunity exists
- Able to provide customers with a personalized experience
- Able to work in a team-based environment
- At least one year in customer service is required
- Bilingual in Spanish is HIGHLY preferred
- Call Center experience is a plus
- Strong computer skills required
- Banking experience highly preferred
- Ability to work Saturday and evening hours
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s