Patient Service Representative I, Winston-Salem, Clemmons, Davie & Bermuda Run
Advocate Aurora HealthAbout the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Monday - Friday
Weekend rotation for select areas
Pay Range
$20.80 - $31.20Patient Service Representative I
Locations: Winston-Salem, Clemmons, Davie & Bermuda Run Clinics
JOB SUMMARY: The Patient Services Representative (PSR) is responsible for completing patient registration duties including but not limited to collecting and validating accurate patient demographic and insurance information, obtaining pre-certification or authorization as required, and entering all necessary information into Atrium Health Wake Forest Baptist (AHWFB) ADT system. The PSR is responsible for informing the patient of their estimated liability, collecting patient liabilities, identifying patients in need of financial assistance and referring patients to financial counseling as necessary. This position requires multi-tasking and effective problem-solving skills. It is expected that the PSR will foster positive relationships with all patients in an effort to provide quality service.
EDUCATION/EXPERIENCE: High school diploma or GED required. Patient access (scheduling, regist
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