Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity 

Flock Safety is transforming public safety and security by equipping law enforcement agencies and commercial organizations with AI-driven technology to deliver measurable outcomes—not just technology solutions. As we scale, we need a Manager of Solution Engineering to lead a team of high-performing Solution Engineers (SEs) and ensure customers see the tangible impact of Flock’s platform.

The Solution Engineering Manager plays a pivotal role in ensuring that every customer engagement is focused on aligning solutions to real-world outcomes—from reducing crime to improving investigative workflows. This role will require a deep understanding of customer priorities, a structured approach to technical sales, and the ability to develop SEs into trusted advisors. 

Some challenges you’ll tackle

• Lead a team of Solution Engineers, ensuring they are effectively aligning Flock’s platform to customer value and delivering impactful technical sales engagements.

• Guide the team in conducting thorough discovery sessions to identify customer pain points, success metrics, and business priorities.

• Ensure Solution Engineers develop and execute compelling demonstrations that align to real-world customer stories and use cases.

• Oversee the creation of Statements of Work (SOWs), Proof of Concept (POC) plans, and deployment plans, ensuring customers have a clear roadmap for implementation and success.

• Collaborate with Sales leadership to strategize and optimize presales team engagement in high-impact deals.

• Work cross-functionally with Product, Engineering, and Customer Success to ensure the SE team is positioned to support new releases and evolving customer needs.

• Manage the Solution Engineering team’s day-to-day operations, including workload balancing, deal support, and professional development.

• Track key performance metrics and provide regular coaching, training, and structured enablement for Solution Engineers to improve their effectiveness.

• Act as a key liaison between sales leadership and other internal teams, driving alignment on go-to-market strategies.

About You

• 5+ years of experience in technical presales or solution engineering, with a track record of leading customer-facing engagements.

• 2+ years of experience managing a Solution Engineering or Sales Engineering team, with direct coaching and development of team members.

• Strong ability to align technology solutions with customer value, ensuring the SE team leads with business impact rather than just product features.

• Experience designing and delivering technical demonstrations and presentations tailored to diverse customer stakeholders.

• Proven ability to guide teams in developing SOWs, POCs, and deployment plans that support smooth implementations.