Senior Site Reliability Engineer

About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:
At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity. Protection Starts with People.

Job Overview:

As a Site Reliability Engineer (SRE), you will play a key role in ensuring our production systems’ stability, reliability, and performance. You will work closely with software development and operations teams to design, build, and maintain the infrastructure required to support our services. You will focus on observability, release deployment, automating processes, improving system reliability, and ensuring our services are scalable and highly available.

Key Responsibilities:

•  System Reliability and Performance:

      •  Monitor, measure, and improve the reliability and performance of production systems.

      •  Implement and manage monitoring tools to ensure system health and detect issues before they impact users.

•  Incident Management and Troubleshooting:

      •  Respond to production incidents, troubleshoot issues, and conduct post-incident analysis to prevent future occurrences.

      •  Work with development teams to ensure new features and systems are reliable from day one.

•  Automation and Infrastructure as Code (IaC):

      •  Develop and maintain automation scripts for system deployment, scaling, and monitoring.

      •  Implement Infrastructure as Code practices to manage and provision cloud resources.

•  Capacity Planning and Scalability:

      •  Analyze system usage patterns and plan for future growth to ensure that systems can scale to meet demand.

      •  Optimize resource usage to reduce costs while maintaining high availability.

•  Collaboration and Communication:

      •  Collaborate with development, operations, and security teams to improve software deployment practices.

      •  Document system architecture, processes, and policies to ensure clear team communication.

•  Continuous Improvement:

      •  Advocate for and implement best practices in software development and systems engineering.

      •  Participate in on-call rotations to provide 24/7 support for production systems.

Required Qualifications:

• Bachelor’s degree in computer science, Engineering, or a related field (or equivalent work experience).

• Experience with config management such as Puppet or Chef.

• Experience with cloud platforms (e.g., AWS, GCP, Azure).

• Proficiency in scripting languages (e.g., Python, Bash) and experience with automation tools (e.g., Terraform, Ansible).

• Experience and strong knowledge of Solr, Kafka and Zookeeper.

• Knowledge of database administration and optimization (e.g., MySQL, PostgreSQL).

• Strong understanding of Linux/Unix systems administration and networking.

• Familiarity with CI/CD pipelines and containerization (e.g., Docker, Kubernetes).

• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).

• Experience with microservices architecture and distributed systems.

• Understanding of security best practices in a cloud environment.

• Ability to work in a fast-paced, dynamic environment a