Home Care and Hospice RN Clinical Liaison (Union S-RN)

Company:

Mercy Health Home Care and Hospice by Compassus

 

***THIS IS A COLLECTIVE BARGAINING UNIT POSITION***

Position Summary

The Home Care and Hospice RN Clinical Liaison (Union S-RN) is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Home Care and Hospice RN Clinical Liaison (Union S-RN) assesses patients referred to Hospice care as well as facilitates discharge planning from the inpatient setting for hospice and home care patients, coordinating care with healthcare partners, facilities, patients, and their loved ones as appropriate. This position is responsible for hospital and medical facility-based outreach to identify new referral sources and maintain on-going relationships that will increase census and preference for hospice and home care services. Liaisons will use their clinical knowledge, empathetic communication skills, and marketing abilities to initiate one-on-one dialog with referral sources, families, and prospective patients to help explain and educate on hospice and home care services. This person is a hospice and home care expert and serves as a resource to their referral sources to ensure extraordinary patient and customer service.

Position Specific Responsibilities

• Acts as a hospice and home care expert, serving as a resource to referral sources, patients, families, and the community. Knowledge of hospice and home care services necessary to obtain and interpret information in terms of the patient’s needs to appropriately receive referrals. Knowledge of Medicare/Medicaid rules/regulations necessary to understand criteria for determining patient eligibility for admission to hospice and home care. Provides ongoing education regarding hospice and home care services to referral sources, patients, families, and the community.
• Communicates with Intake Department, clinical managers, and hospice center associates regarding availability of resources, bed availability and referral capacity.
• Clinically assesses patients referred to hospice care as well as facilitates discharge planning from the inpatient setting while also coordinating care and discharge planning with healthcare partners. Connect with home care patients prior to discharge from in patient setting to confirm demographics and desire for home care.
• Rounds daily in ICU and on patients at assigned facilities who have been referred to hospice assessing and evaluating for needs. Communicating with the hospice clinical team and providers with changes and discharge planning.
• Demonstrates strong clinical and critical thinking skills to assess the hospice patient to assure hospice criteria is met and communicate effectively to hospice providers. Demonstrates strong clinical assessment skills to evaluate for the appropriate level of care for the hospice patient. Assess and provides GIP level of care as assigned when patients cannot be transferred to hospice. Provides direct patient care as assigned.
• Assures all documentation required by the state, CMS, Mercy Home Care and New Life Hospice are included in the electronic medical record. Maintain current knowledge of home care and hospice regulations, industry trends and reimbursement.
• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
• Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
• Performs other duties as assigned.

Education and/or Experience

• Two (2) year Associates Degree in Nursing required.
• Four (4) year Bachelor's Degree in Nursing preferred.
• Two (2) years of recent nursing experience in home care or hospice.
• Previous experience as RN liaison preferred.

Skills

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.