Security Console Associate

 

Working Title: Security Console Associate

Position Type: Part-time (Wage/Hourly)

FLSA Status: Non-Exempt: Eligible for Overtime

 

Department: Security Services

Pay Rate: $14.70 an hour

  

About Virginia Museum of Fine Arts:

The Virginia Museum of Fine Arts (VMFA) in Richmond, Virginia, is one of the largest comprehensive art museums in the United States. VMFA, which opened in 1936, is a state agency and privately endowed educational institution. Its purpose is to collect, preserve, exhibit and interpret art, and to encourage the study of the arts.

VMFA is the only art museum in the United States open 365 days a year with free general admission.

 

About Security Services:

The Department of Security Services is dedicated to maintaining a safe and secure environment for all staff, volunteers, and visitors to the museum and its campus. This includes safeguarding the buildings, property, and art collections from all potential threats. This is achieved through several key functions: regular patrols of the museum and grounds; enforcement of established rules and regulations; surveillance and monitoring using cameras and other technologies; providing assistance to visitors and employees; reporting and responding to potential hazards and suspicious activities; and responding to emergency situations. These efforts directly support the Commonwealth of Virginia's cultural enrichment goals and align with the Virginia Museum of Fine Arts' strategic plan.

 

General Information:

We are currently seeking applications for composed and attentive individuals to join our Security Services Department as a Security Console Associate.

Security Console Associates play a vital role in maintaining the safety and security of our organization. Responsibilities include monitoring security surveillance cameras and disturbance alarms, managing phone communications, and facilitating effective coordination via FM radio transmitters. They assist Museum staff as needed and maintain detailed documentation of activities conducted by the armed security force.

In emergency situations, Security Console Associates oversee radio communications to ensure timely responses and operational efficiency. They serve as critical liaisons between the security console and external agencies, including fire, police, and emergency medical services (EMS).

This entry-level position provides a flexible schedule of up to 28 hours per week (minimum 20 hours per week), with an annual maximum of 1,450 hours (May 1 – April 30).

Minimum Qualifications:

• High mental alertness and strong attention to detail.

• Use of hands and arms for tasks such as reaching, handling objects, and operating equipment (e.g., phones, notepads, and computers).
• Clear vision for observing surroundings, reading, interacting with people, and monitoring security systems.
• Continuous focus and attention while performing duties.
• Ability to handle sensitive or confidential information responsibly.
• Effective communication skills, both spoken and written, for sharing information and writing reports.
• Sound decision-making and judgment to support agency goals.
• Strong interpersonal skills to maintain positive working relationships.
• Ability to quickly learn and use various computer applications.
• Availability to work nights, weekends, and holidays.

 

Additional Considerations:

• Knowledge of applicable laws, rules and regulations pertaining to the responsibilities and professional conduct of unarmed and armed security officers.
• Knowledge of principles, practices, and methods of loss prevention programs.
• Prior experience in the security industry, law enforcement, military, or security experience in a cultural institution.
• Current registration from the Department of Criminal Justice Services.

 

Special Instructions:

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

All applicants must submit an online application. This position will close at 11:55 pm on May 1, 2025.

Please provide three professional references, including their full name, phone number, and email address. References should be able to speak to your qualifications for the position and may be included in your