Account Manager

Are you ready to take ownership of customer relationships and drive real business growth in a collaborative, trust-based environment? Join us and play a key role in shaping strategic partnerships while growing your career in the dynamic world of B2B IT sales.

This is what makes the position as Account Manager unique

• Empower your success with real ownership and autonomy to build lasting, strategic partnerships that drive measurable growth
• Join a collaborative, trust-based team where openness, learning, and winning together define our way of working
• Shape your career in a dynamic B2B environment, combining relationship-driven sales with innovative IT solutions

My name is Marja Viitanen, and I am the Director of Commercial Sales. As a leader, I believe that collaboration and teamwork are the keys to achieving outstanding results. I’m passionate about creating an environment where everyone can grow, take initiative, and develop their unique strengths to reach their full potential.

Your role & influence as  Account Manager

Responsibility: You will be given responsibility for driving relationship-based sales by growing existing customer accounts, acquiring new clients, and ensuring long-term, profitable partnerships built on trust and collaboration.

Collaboration: Together with your team, you take care of strengthening customer relationships and driving business growth through upselling, cross-selling, and new customer acquisition. You’ll work closely not only with your immediate sales team but also with Sales Specialists and Vendor Partners to ensure long-term customer satisfaction and success.

Core activities:

• Increasing customer value through upselling and cross-selling
• Acquiring new customers and building long-term partnerships
• Ensuring strategic account development and customer satisfaction

Benefits of joining Dustin

We believe there's more to Dustin than just the benefits listed here. You'll fully understand this once you're with us. Curious? Our Life at Dustin - Dustin Finland page has you covered.

For this role specific you can expect:

• A bonus paid out every quarter
• A lease car

You can find more of our benefits below in the vacancy.

This is what we imagine you bring to the table

We envision you as a curious and driven individual who is passionate about building long-term customer relationships, identifying new business opportunities, and delivering results through collaboration and proactive problem-solving.

Additionally, it's important that:

• You have a bachelor’s degree level of working and thinking
• You have experience in B2B sales, particularly within IT solutions, with a proven track record in upselling and new customer acquisition
• You are proficient in CRM systems, Microsoft Office, and other digital sales support tools

What can you expect next?

To ensure a fair recruitment process free from unconscious bias, we handle your application anonymously and do not accept cover letters. Please refrain from sending one, so that the selection is based solely on professional competencies. We expect the following steps in the recruitment process:

• 1st interview with Manager Mid Market Heikki Mäenpää
• Assessio Assessment (Personality test)
• 2nd interview with Director Commercial Marja Viitanen
• Cultural interview with HR

For questions about the position, please contact the hiring manager Heikki Mäenpää or Marja Viitanen via e-mail: Heikki.Maenpaa@dustin.com or Marja.Viitanen@dustin.com