Lead Public Safety Officer

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

$1,000 SIGN-ON BONUS!

Beth Israel Deaconess Milton is committed to improving the health of our community by providing exceptional, personalized health care with dignity, compassion and respect for all.

Beth Israel Deaconess Hospital - Milton is seeking a Lead Public Safety Officer to join the Department of Public Safety and Security.

Hours per week: 40

This position is Full-Time (3pm- 11:30)

Position Summary

Reporting to the BID-Milton Manager of Public Safety and Security, this position is responsible for maintaining a safe and secure environment throughout the BID-Milton Hospital property areas by possessing a safety centric mindset with a focus on customer service and WE CARE standards at all times. This position is considered a working lead, however performs a wide variety of supervisory, inspection and scheduling functions along with general security functions.














Duties/Responsibilities:
• Responsible for scheduling, shift coverage for Public Safety Officers and contracted Security Officers to ensure 24-hour coverage.
• Oversees, distributes and assigns shift tasks such as post assignments, ID badge, parking lot audits, code drills and unit tabletops, lost and found inspections, and conducts shift briefings.
• Reviews cameras, daily activity reports and patrol tours, analyzes data and provides monthly reports.
• Collects and archives weekly site incident statistics.
• Assists in the development, rollout and ongoing compliance with departmental policies and procedures.
• Provide coverage at the Public Safety Communications Center.
• As assigned, attends meetings and trainings related to the role; such as Workplace Violence Committees, Safety Committee, Emergency Management Committee and associated trainings.
• Acts as a liaison between the hospital and local emergency services
• Assist the Manager of Public Safety and Security in the operational efficiency of the Department of Public Safety and Security.
• Maintain consistent communication with Nursing Supervisor
• Responsible for the support of all Public Safety and Security personnel on assigned shift
• Monitor BID-Milton Hospital facilities through proactive interior and exterior patrols to prevent, deter and identify potential criminal activity, identify safety concerns and public safety hazards. Escalate identified issues following department policies and procedures.
• Welcoming, assisting and directing all staff, patients and visitors into the facility while ensuring all applicable BID-Milton Hospital rules & regulations and operating policy & procedures are being met and/or abided by in a professional manner.
• Monitor all CCTV and alarm stations for criminal and/or safety situations and take required applicable steps and make needed notifications
• De-escalates crisis situations through verbal de-escalation techniques, when necessary, effects physical restraints techniques.
• Performs a varying degree of patient watches and monitoring, rounding, parking lot audits and post assignments, as directed. Tours the facility and reports any applicable security and/or safety issues too appropriate parties.
• Respond and assist to all emergencies, codes and/or calls for assistance
• Prepare and submit incident reports and daily activity reports in a complete and accurate manner.
• Maintain open lines of communication and positive working relations with hospital staff and external partners to ensure all issues, assistance requests and follow-ups are handled in a timely and complete manner.
• Assist all Hospital Departments to ensure safe and secure operations of the Hospital.
• Supports the hospitals core values and mission by providing exceptional customer focused service for patients, visitors and staff.
• Any and all duties requested by BID-Milton Hospital Manager, Safety and Security.

The above statements are intended to describe the general nature and level of work being performed. This list is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this position.

May be required to perform similar or related duties as required.

Education/Experience:
• Possess 1-2 years of formal training or education in specialty or related specialty beyond the high school level. Associate’s degree or higher preferred
• Demonstrated ability to effectively lead a team as well as being a team member
• 2+ years previous/current Healthcare Public Safety/Security, law enforcement, and/or military experience in a supervisory role required.
• Familiarity with computers and Public Safety