Principal Technical Program Manager/ Product Manager

Join the Sony Engagement Platform Services (SEPS) Team, where innovation meets collaboration in the dynamic world of digital engagement. At SEPS, we are building the next-generation platform that powers how fans connect with the content—and the creators—they love. Our mission is to unlock meaningful, data-driven engagement across Sony’s entertainment ecosystem, from games and anime to music, film, and live experiences—empowering both internal teams and external partners to build at scale. Our mission is to create a world-class engagement platform that not only enhances existing revenue streams but also drives new opportunities through a robust ecosystem of partners and creators. By decoupling application development from platform services, we empower our teams to deliver exceptional solutions with agility and efficiency.  If you are passionate about shaping the future of digital engagement and want to be part of a vibrant community that values creativity and collaboration, we invite you to explore the exciting opportunities within our team. Together, we will shape the future of fan experiences and define the foundation for what’s possible in the realm of engagement. To learn more visit: www.sony.com/en/SonyInfo/technology/stories/entries/sep_introduction/

POSITION SUMMARY 

SEPS is seeking a Principal Technical Program Manager / Product Manager to drive the strategy, planning, and execution of large-scale, multi-year platform initiatives with global impact. This role operates at the intersection of product management, platform engineering, and business strategy.

You will partner closely with Product Management, Engineering, Design, and Business leaders to define product outcomes, align roadmaps, and ensure successful delivery of platform capabilities that enable Sony teams and partners to build, scale, and monetize engagement experiences. Your work will directly influence platform adoption, customer value, and long-term ecosystem growth.

JOB RESPONSIBILITIES 

Product & Platform Leadership

Own the end-to-end execution of highly complex, platform-level initiatives that support SEPS product vision and roadmap. Translate high-level business goals into clear product outcomes, milestones, and success metrics, especially in ambiguous or early-stage problem spaces.

Product Strategy & Roadmap Alignment

Partner with Product Managers and Engineering leaders to shape and align multi-quarter and multi-year roadmaps. Ensure prioritization reflects customer impact, platform scalability, technical feasibility, and business value.

Stakeholder & Executive Management

Act as a strategic partner to executives and senior leaders across Product, Engineering, Marketing, Finance, Legal, and Go-To-Market teams. Communicate product progress, risks, trade-offs, and dependencies with clarity, enabling informed, outcome-driven decision-making.

Cross-Functional Delivery

Drive tight alignment across product discovery, delivery, and launch activities. Connect technical execution with customer needs and business objectives, ensuring platform capabilities are delivered in a way that accelerates adoption and unlocks downstream product innovation.

Risk, Dependency & Portfolio Management

Identify and manage risks, technical dependencies, and organizational constraints that impact product delivery. Proactively develop mitigation strategies to protect roadmap commitments and long-term platform health.

Organizational & Resource Optimization

Influence operating models, team structures, and investment decisions to improve delivery velocity and product quality. Help scale product and platform processes that support global, multi-team execution.

Technical & Product Acumen

Leverage strong technical understanding to partner effectively with engineering teams, guide architectural discussions, and ensure product decisions balance short-term delivery with long-term platform sustainability.

Continuous Improvement & Product Excellence

Champion product and delivery best practices across SEPS, including roadmap hygiene, metrics-driven execution, and continuous learning. Mentor program and product leaders to elevate organizational maturity.

Culture & Leadership

Model calm, clarity, and accountability in high-ambiguity environments. Serve as a mentor and role m