Senior Product Manager - Search

About Care.com

Care.com is a consumer tech company with heart, on a mission to solve one of life’s most universal challenges: finding exceptional care for the ones we love. As moms, dads, pet parents, and caregivers, we understand firsthand the importance of care at every stage of life. Our culture is collaborative, data-driven, and purpose-driven, united by a shared commitment to making a meaningful impact.

At Care.com, we leverage advanced technologies like AI, data analytics, and cutting-edge algorithms to deliver innovative solutions that empower families and caregivers. Among these, our Search and Matching functionality stands at the core of our platform, connecting users with the care they need in a seamless and personalized way. Whether it’s finding the perfect caregiver, posting a job, or booking care instantly, the search experience is the key to unlocking these vital connections. By investing in and transforming this pivotal aspect of our product, we aim to redefine how people find and access care.

About the Role

We are seeking a Senior Product Manager, to lead the advancement of Care.com’s Search and Matching capabilities, a critical part of our platform. In this role, you will focus on enhancing the algorithms, sorting, and filtering systems that power seamless and personalized user experiences. Collaborating with top engineers, designers, and data scientists, you’ll drive innovations that redefine how families and caregivers connect, delivering impactful solutions that improve lives every day.

Role Location & Environment: This is a Hybrid Role - qualified candidates will live close to our office locations and be open to being in office Monday, Wednesday & Thursday. We have offices in Austin & Dallas Texas,  Salt Lake City Utah, & New York City

Key Responsibilities

• Own the end-to-end product vision, strategy, and roadmap for Search and Matching, ensuring alignment with organizational goals and delivering best-in-class user experiences.
• Use data, consumer insights, and market research to identify pain points and opportunities for improvement in search and matching functionality.
• Drive the re-architecture and optimization of backend systems, improving algorithm transparency and enabling efficient testing of new features and filters.
• Enhance frontend, customer-facing features with intuitive filtering, sorting, and personalized recommendations.
• Lead cross-functional teams of engineers, designers, and data scientists to deliver impactful product solutions that solve complex user problems.
• Develop and prioritize experiments, including A/B tests, to validate hypotheses and drive iterative product improvement.
• Foster collaboration and alignment across teams, presenting clear goals and requirements to achieve key milestones.
• Act as a subject matter expert on search technologies and algorithms, championing innovation and excellence in product development.
• Monitor and analyze product performance metrics to inform decision-making and track the impact of improvements.

Key Qualifications

• Over 5 years of product management experience, with at least 3 years dedicated to consumer-facing, front-end B2C products; experience in search-related product development is highly preferred.
• Proficiency in analytical tools such as Amplitude, Tableau, SQL, and A/B testing platforms, enabling data-driven decision-making.
• Demonstrated ability to empathize with users, translating insights into impactful product solutions that enhance the customer experience.
• Strong understanding of algorithms, filtering systems, and backend architecture, facilitating effective collaboration with engineering and data science teams.
• Proven track record of leading cross-functional teams, fostering collaboration, and aligning stakeholders in dynamic, fast-paced environments.
• Exceptional written and verbal communication skills, adept at articulating complex ideas clearly and persuasively to diverse audiences.
• Experience in coaching, mentoring, and upskilling more Jr. PM’s to foster growth and enhance team capabilities.
• A proactive and curious attitude, with a passion for challenging the status quo to develop exceptional user experiences.

For a list of our Perks + Benefits, click here!

Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with va