Senior Program Manager, FLE & Civilian

*Please note: This is a hybrid role located in in Washington, D.C. Applicants must be local to the Washington, D.C. area*

Are you passionate about the chance to bring your program management experience to a world class organization that is leading the way in both content and technology to make a safer and more secure world?  Do you have the skills necessary to work as a team within Business Development and across the business to craft innovative solutions and manage the delivery of customized solutions by working closely with all parties involved?  If you are a team player and have excellent client and program management skills, coupled with the ability to work in complex environments, then Thomson Reuters Special Services (TRSS) is looking for you! 

About the Role
As a TRSS Senior Program Manager, FLE & Civilian, you will be responsible for managing complex contracts, providing holistic customer experiences, and ensuring high-quality delivery of new and existing contracts in the Federal Law Enforcement and Civilian Territory. As the Senior Program Manager, FLE & Civilian, you will also contribute to a variety of areas including:

• Supporting Law Enforcement and Civilian clients working to advance national security.
• Managing day-to-day customer needs and interactions (i.e., client kickoffs, regular status meetings, trainings).
• Supporting diverse teams to ensure timely and quality delivery of capabilities and services throughout the period of performance.
• Providing input on executive level reports delivered to the clients.
• Facilitating discussions with key stakeholders on project statuses, working sessions, technical exchange meetings, and milestone reviews.
• Organizing and coordinating program objectives.
• Serving as the integrator for clients and the TRSS team by fully understanding the client missions and how to leverage TRSS solutions to support their objectives most effectively. 
• Leading important projects, programs, and business initiatives, demonstrating creativity and ingenuity.
• Ensuring complex deals get implemented successfully.
• Serving as an extension of Sales, Analysis, and Product/Tech teams on the ground; having a strategic view of customer challenges and regularly identifying opportunities to funnel back to the Territory Lead/Business Development Directors, Analysis, and Product teams.
• Understanding Finance, Legal, Contracting, and Security requirements, and knowing when and how to communicate effectively in order to optimally manage processes.
• Working across the business to prepare quality Monthly Status Reports (MSRs) for select projects, capturing major success stories, customer challenges, and future opportunities.
• Ensuring key metrics are tracked, such as delivery and retention.
• Following the direction of the Managing Director in prioritizing efforts. 
• Collaborating closely with the Technical Managers and Analysis teams to problem-solve optimal solutions.

About You

You are a good fit for the role of Senior Program Manager, FLE & Civilian if you have/are:

• Bachelor’s degree in business or related field. Equivalent experience will be considered in lieu of a degree.
• 7+ years of experience working in Program Management.
• Experience with managing projects.
• Ability to adjust to shifting priorities and solving problems quickly.
• Strong familiarity with the broad suite of Thomson Reuters proprietary data sets and technology preferred.
• Ability to translate client intelligence requirements and needs into program management outcomes.
• Team player with the ability to designate groups toward common client goals.
• Ability to effectively communicate and relate to multiple levels of a client's organization. 
• Ability to work collaboratively with internal and external stakeholders, demonstrating strong interpersonal and communication skills.
• Highly motivated self-starter with a strong business acumen, superior organizational skills, and the ability to follow through.
• Excellent writing and presentation skills.
• Ability to attend client meetings in person on a daily/weekly basis
• Ability to travel to sales training, meetings, and customer locations.
• Ability to obtain and maintain a U.S. National Security Clearance.
• U.S. Citizenship essential to comply with government contract/agency or department of Federal Government requirements.

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a se