Assistant Manager, Human Resources Project Management

Assistant Manager, Human Resources Project Management - Santa Ana, Costa Rica

Do you thrive on projects of high complexity? Are you ready to join an advanced team in a global company that manages the complex projects affecting the People Organization Globally? Then it’s time to join our team as our next Assistant Manager, Human Resources Project Management.

Western Union powers your pursuit.

We are looking for someone who would manage activities of a project team, including research, analysis, documentation, design/develop testing, problem resolution, risk management, training, status reporting, implementation, and post-rollout review/audit. The role will also be responsible for proactively collaborating and identifying impacted processes and partnering with teams to help identify improvement opportunities within the project execution.

Role Responsibilities

• Manages, monitors, and evaluates global projects within the Global People Organization.
• Performs duties and makes complex recommendations under limited supervision, applying a broad knowledge of principles, practices, and procedures.
• Works on complex projects which can have significant impact on operating efficiencies. 
• Manages change, including defining and executing a communication model that efficiently supports the flow of the information within the stakeholders, program sponsor and business direct responsible individuals.
• Maintains project documentation and develops presentations for communication. 
• Maintains control over the project by measuring performance and determining if there are any variances from the plan.
• Creates process flows and test cases, conducts testing, recognizes problem areas, analyzes solutions, and makes recommendations for resolution.
• Performs work that has direct impact on functional strategies. 
• Provides considerable evaluation, originality, or ingenuity in given situations.

Role Requirements

• 3+ years’ experience working in progressive management experience, including project management, in a large operating environment.
• Advanced student at Major degree in Project Management, Business Administration, Industrial Engineering, or similar career fields.
• Completed certification in Project Management, Change Management, Agile or similar others will be a plus.
• Knowledge of any of the following tools: MS Excel, Jira, Confluence, MS Project, etc.
• Strategic thinking and planning skills to improve productivity.
• Fluent in English and proficient with project tools.
• Multicultural experience is important to succeed and be able to connect with geographically distributed teams.
• Excellent communication skills.
• Experience in Human Resources  processes is a plus.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Costa Rica- specific benefits include:

• Asociación Solidarista
• In house company doctor services
• Transportation services options
• Referral Program