Accounting Assistant (Temp-to-Hire Assignment)

 

 

DSV - Global transport and logistics

 

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

 

Location: USA - Iselin, Wood Ave 

Division: Air & Sea 
Job Posting Title: Accounting Assistant (Temp-to-Hire Assignment) 
Time Type: Full Time

 

The AP Accounting Assistant is responsible for actively contributing to the North America Shared Services Department and is accountable for a variety of functions, respond to a high volume of Customer Service inquiries, providing requested information and resolving issues that prevent invoice payment. Use SAP to research outstanding invoices and determine reason for non-payment and/or provide status of payment. Whenever possible, determine root cause of problems for long term solutions. This position ensures that the Company maintains strong vendor relations, complies with, and enforce internal controls and service level agreements (SLA) set forth by the Company while safeguarding confidential information. 

 

Essential Responsibilities:

• Prioritize, research, and write responses for a high volume of AP inquiries created by suppliers and employees in operations.
• Review past due invoice lists provided by vendors to ensure that all invoices are accounted for and to determine the reasons for non-payment
• Manually post past due invoices in SAP as necessary and reverse invoices incorrectly entered, repost correctly
• Escalate issues to management when necessary.

• Display a strong commitment to providing excellent customer service, including resolving issues timely and influencing the resolution of issues when responsibility falls outside of Payables.
• Supports accounting reporting activities, including track, monitor and review aging reports and reconcile AP sub-ledger.
• Manages customer vendor relations and ensure vendor compliance. Reconciliation of vendor statement of accounts for multiple vendors.
• Provides accounting assistance to operations staff; responds to accounts payable questions/concerns to meet business needs.
• Assists with other projects as needed and performs other responsibilities as assigned by the AP Manager.

 

Qualifications

 

Work Experience:                  

• Associates Degree in accounting or finance and/or a minimum of 2 years of experience in customer service and/or AP function.  Possess strong interpersonal skills for interacting with vendors, operations, and upper management.  Good planning and organizational skills to balance and prioritize work. 
• Experience in a shared services environment is a plus.                                                    

 

Job Requirements/Skills and Abilities:

• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication skills
• Ability to multi-task, prioritize, manage time effectively, manage competing demands and adapt to frequent changes
• Computer Skills include Microsoft Office Suite, Outlook, Advan