Restaurant Barista

SUMMARY 

At Magnolia, the Restaurant Barista is responsible for creating quality beverages and maintaining a clean and comfortable restaurant environment. This position ensures the highest level of customer care to guests by providing exceptional service and assistance. This position works from Magnolia Table in Waco, Texas. It reports to the Assistant Front of House Manager and has no supervisory responsibilities.   

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Ensure the highest level of guest care, in line with Magnolia’s brand  
• Greet guests with enthusiasm  
• Create a variety of high-quality beverages and coffees per Magnolia’s standards and recipes* 
• Answer questions regarding coffee, cocktails, beer, wine and menu items to guests  
• Maintain stock, cut, and store of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality, and maintain highest quality* 
• Ensure that the beverage bar is fully stocked and all opening and closing duties are completed* 
• Prepare and sell menu items by following prescribed recipes and techniques  
• Polish drinkware to ensure cleanliness for service and clean beverage equipment  
• Respond to guest needs when possible and/or communicate to a manager if necessary  
• Ensure compliance with sanitation and safety standards 
• Contribute to a safe and clean working environment* 
• Ensure responsible alcohol service per TABC training and notify management of any issues 
• Perform other duties as assigned 

*Metrics evaluated on Performance Review 

COMPETENCIES 

• Teamwork: Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player and contribute toward team goals. 
• Critical Thinking: Identify and communicate challenges in day-to-day activities. 
• Expertise: Eye for detail, accuracy, and complete all tasks in a timely manner. Willingness to learn and adapt to new processes and technologies. 
• Communication: Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management. 
• Guest Focus: Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience. 
• Strategy and Goal Setting: Approach change with positivity and curiosity. Know your role in achieving team goals. 
• Hard skills: Strong customer service skills and ability to manage multiple tasks in a fast-paced environment required. Ability to maintain a pleasant and professional demeanor while working with a sense of urgency required. Proficiency in operating coffee machines and other equipment preferred. 

 

ELIGIBILITY QUALIFICATIONS 

• High school diploma or GED equivalent preferred 
• 0-1 years of related work experience preferred 
• Food Handler's license and TABC certification required upon hire 
• Must be available to work weekends, nights, special events, and holidays as business needs require <