Technical Instructional Designer

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.   

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!  

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

TITLE: Technical Instructional Designer

WHAT YOU’LL DO

We are seeking an accomplished Senior Learning Developer with a strong track record as an instructional designer to join our team at Duck Creek University. As an integral part of our organization, you will be responsible for designing and developing cutting-edge learning experiences for our employees, customers, and partners. Leveraging your expertise in instructional design and adult learning theory, you will collaborate closely with subject matter experts and stakeholders to create engaging training materials and programs that meet the diverse needs of our audience. The Senior Instructional Designer will work closely with the Instructional Design team and the Senior Director of Duck Creek University to analyze, plan, and execute the creation of learning assets and environments for our students.  

Job Functions & Responsibilities:  

• Collaborate with subject matter experts to assess learning needs and define clear objectives for training programs. 
• Design and develop innovative learning materials, including e-learning modules, instructor-led training materials, videos, job aids, and assessments. 
• Apply instructional design principles and best practices to create effective and engaging learning experiences. 
• Work closely with multimedia specialists, trainers and other team members to produce high-quality multimedia training content. 
• Conduct thorough needs assessments, task analyses, and evaluations to measure the effectiveness of training initiatives. 
• Stay informed about emerging trends and technologies in instructional design and adult learning theory to continuously enhance our training offerings. 
• May act as a team lead in delivering content for Duck Creek Products 
• Perform other job-related duties assigned to you that relate to the successful creation of learning assets.  

WHAT YOU’VE DONE:

REQUIRED: 

• 2+ years of creating learning assets leveraging modern e-learning tools such as Articulate, storyline and Adobe Captivate 
• Bachelor’s degree in Instructional Design, Education, or a related field (master’s degree preferred) or an equivalent combination of education and experience. 
• Proven experience in instructional design and development