Warehouse Podium Cashier

Description

Twin Liquors isn’t just another job – it’s a passion, it’s a career! With its roots in downtown Austin, Twin Liquors, a family-owned business, was established in 1937 and has grown into a successful Austin business that has earned a reputation for its impeccable team members, outstanding customer service, conveniently located stores, an extensive selection of fine wines and spirits from around the world, and substantial involvement in the community. Twin Liquors is a "home grown" Austin business with a reputation for success nationwide.

We believe in rewarding outstanding work, developing employee’s careers, and building long-term relationships with our customers and employees. Our warehouse team is a critical part of our operations, and each associate is a key part of that success. The ideal candidate must be able to keep up with the fast-paced demands of a warehouse, proactive, energetic, dependable, resourceful, detail oriented and have a great work ethic.

Job Responsibilities

• Reading customer orders, work orders, shipping orders, or requisitions.
• Processes all returned paperwork received at the end of each driver’s route.
• Proper handling of any cash, checks, and credit memos in accordance with company procedures.
• Ensure transactions are legitimate by identifying forged bills or problem checks.
• Complete monetary transactions with walk-in customers.
• Prepare daily bank deposits for collected cash and checks.
• Reconcile daily cash transactions.
• Summarize daily transactions and prepare required reports.
• Ensuring adherence to TABC rules and regulations.
• Keep designated areas secured against all non-authorized personnel.
• Ensure high levels of customer satisfaction.
• Contribute to a positive and inclusive work environment.
• Set and achieve the highest standards in warehouse/wholesale execution.
• Communicate regularly with supervisors regarding proper operations of the warehouse.
• Follow established security and safe procedures.
• Ensuring warehouse is accessible and safe for salespeople and customer traffic.
• Using additional equipment, such as forklifts and dollies, as needed.
• All other duties as assigned.

Requirements

• To perform the job successfully, an individual should have the following qualifications and demonstrate the following competencies:
• 21 years of age or older.
• Strong knowledge of company policies, goals, and standards.
• Ability to act with integrity, honesty, and professionalism.
• Excellent analytical, organizational, and oral and written communication skills.
• Confident and comfortable engaging customers to deliver an elevated experience and to provide excellent customer service to all customers and partners.
• Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership.
• Ability to use technology applicable to the position and access information necessary to complete daily responsibilities.
• Ability to follow directions and established Initiate completion of tasks or activities without necessary supervision.
• Problem solving skills, especially in situations of high stress.
• Ability to multitask and prioritize assignments, with ability to meet deadlines and commitments.
• Ability to demonstrate accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Full knowledge of all TABC regulations that apply to the company.

Physical Requirements

• The ability to stand for 4-hour intervals, for a total of 8 hours per day, for up to 40 hours per week.
• The ability to frequently climb a ladder.
• The ability to frequently twist, bend, stoop, kneel, and crawl.
• The ability to frequently lift up to 50 pounds, repeatedly.
• The ability to work 8 hours at a time.

Supervisory Responsibility

This position has no direct reports.

Expected Hours of Work

• A typical work week includes Monday-Saturday (business is closed every Sunday).
• The requirements for hours of work are stated below:
• Availability to work all regular hours scheduled by a member of management per week.
• Availability to work hours within 6:00am-6:00pm
• Availability to work closing and opening shifts.
• Availability to work on weekends and holidays.

Travel

Minimal to no travel within multiple Texas locations in all major cities/regions.

Preferred Education and Experience

Hig