Hospitality Concierge - Public Relations

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Children's Hosp (Methodist Children's Hosp) and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

The Concierge serves to provide second-mile service to all guests by ensuring an inclusive, high-result, patient-centric experience to ease the way for patients, guests, and caregivers in accordance with our promise, "Know me. Care for me. Ease my way." The Concierge serves as the first point of contact for guests and patients, setting a positive, warm and uplifting tone to those visiting the campus.  Using extensive knowledge of all areas of the hospital and businesses surrounding campus, supports patients, employees, and guest requests by providing information, access control, wayfinding, and acting as a go-between for triaging operational issues that arise. 

Please note the following important details regarding this position:

• This role is an onsite position and will report onsite daily
• This role requires for you to be located within a daily commutable distance of our office location listed below:
  • Lubbock Texas: Covenant Children's Hospital
• Work Schedule: Part-time
• Work Shift: Day

Required qualifications:

• 1 year of Related hospitality sector experience providing exceptional customer service dealing extensively with the public.

Preferred qualifications:

• 1 year of Experience in healthcare.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.  We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.