Corporate Communications Associate – Internal Communications

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Corporate Communications Associate – Internal Communications

                        

Location

Cleveland

                    

Facility

Remote Location

                     

Department

Corporate Communications-Marketing

                      

Job Code

T99279

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.    

As Corporate Communications Associate, you will serve as a key member of the Caregiver Communications storytelling team within Corporate Communications. Responsible for creating and delivering internal communications that inform, educate and inspire Cleveland Clinic’s 80,000+ employees. This role plays a central part in researching, writing, editing and producing compelling stories that showcase caregiver experiences, highlight enterprise priorities and strengthen culture. Primary responsibilities include developing content for the employee intranet, newsletters, leadership communications and email channels. The role also contributes to internal communications planning, supports enterprise campaigns, manages caregiver feedback and helps ensure clear, consistent communication across the organization.

The ideal candidate is a strong writer and storyteller with multimedia journalism skills, able to translate complex topics into engaging, human-centered stories. This position requires close collaboration with key internal stakeholders as well as adaptability to support special projects, enterprise initiatives and crisis communications as needed.

Please provide 3 writing samples that demonstrate your ability to tell compelling, human-centered stories. Multimedia samples (video, photography, or digital content) are strongly encouraged but not required.

A caregiver in this role works remote days from 8:00 a.m. – 5:00 p.m., Must reside in Ohio for occasional in-person meetings.

A caregiver who excels in this role will:

• Researches, interviews and produces compelling caregiver stories that highlight Cleveland Clinic’s culture, values and enterprise priorities.
• Writes, edits and publishes high-quality content across internal channels (i.e., intranet, newsletters, leadership emails).
• Serves as a key member of the storytelling team, contributing to strategy and execution of enterprise-wide internal communications initiatives.
• Collaborates with business, clinical, philanthropy and marketing teams to amplify caregiver voices and showcase organizational achievements.
• Develops multimedia content using digital tools (CMS, photo editing, basic design) to increase engagement and visibility.
• Monitors and responds to caregiver feedback through intranet comments and the Caregiver Communications mailbox to foster connection and transparency.
• Supports strategic communication planning for priority areas, contributing to both annual plans and project-specific initiatives.

Minimum qualifications for the ideal future caregiver include:  

• Bachelor's Degree in journalism, communications or public relations and four years of journalism, communications, media relations or related field, OR High School Diploma and nine years of progressively responsible experience
• Paid internships and substantial college newsroom experience may be considered
• Background in journalism, communications, digital content, or related field
• 3 writing samples that demonstrate your ability to tell compelling, human-centered stories. Multimedia samples (video, photography, or digital content)

Preferred qualifications for the ideal future caregiver include:

• Strong intranet or internal communications experience
• Digital storytelling with the ability to integrate video/photo content
• Comfort working independently in a remote-first environment with occasional site v