Director, Residential Life

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Benefits of Being a Lindenwood Employee:

• Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.   
• Professional development opportunities through the Lindenwood Learning Academy.

JOB TITLE SUMMARY

Job Title: Director, Residential Life   

Division:  Residential Life      

Evaluation Group:  Staff Administrator

FLSA Status:  Exempt

Reports To:  Vice President, Student Affairs

Positions Supervised:  Assistant Directors, Residential Life; Coordinator, Residential Life; Coordinator, Training and Operations; Student Employee positions

Job Summary

The director of residential life is responsible for providing oversight for daily operations of the Residential Life department. This position provides strong guidance and management while implementing residential programming in the areas of educational and leadership development. This role participates in cross-campus collaborative efforts to further encourage student advancement. When needed, this role serves as a resource for support services referrals.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Manages and executes the hiring process, trainings, departmental reporting and assessments in a timely manner
• Provides occupancy updates throughout the academic year
• Oversees and manages all facets of StarRez housing management software, including training, reporting, utilization and troubleshooting of technical issues
• Ensures solid fiscal management of the Residential Life budget
• Develops, coordinates, and implements comprehensive programmatic planning for residential academic and leadership programs, special interest housing and living-learning community environments
• Assists with crisis management within residence halls and student housing
• Works closely with the Department of Public Safety and Security to ensure the safety of all students and staff on campus
• Serves as a technological resource contact for the department, developing and implementing system enhancements for daily operations
• Assists in the efficient operation of the Residential Life office through community development initiatives; comprehensive training; and evaluation, creation and enhancement of policies, procedures, handbooks and guides
• Maintains accurate furniture inventories, ordering replacement furniture as necessary, for all resident halls and off-campus housing
• Recommends repairs and renovations for existing resident halls, working closely with Operations
• Oversees internal office procedures for student billing
• Works closely with Operations to assist with management of housing operation processes
• Collaborates with other departments via StarRez to enhance their daily operations
• Interacts with students, parents and staff to resolve problems/concerns and provides mentoring or referrals a