Licensing & Permitting Coordinator

Insomnia Cookies is on a journey to become the most imaginative sweet indulgence brand in the world. With a growing footprint of over 300 bakeries, we’re redefining the cookie experience—and we’re just getting started.
We are looking for an organized, proactive, and detail-oriented Licensing & Permitting Coordinator to join our team at our Center City Philadelphia HQ. This full-time role is ideal for someone early in their career, whether a recent grad or an individual looking to pivot into the construction and development world, who’s eager to gain hands-on experience in permitting, compliance, and operations.
In this position, you’ll support day-to-day license and permit management for our existing locations, while also helping to coordinate permits for new bakery openings. You’ll partner closely with our Construction and Facilities teams and collaborate cross-functionally with departments and external vendors to keep projects moving and ensure regulatory compliance.
Sweet Position Perks:• 4 day work week!! (yupp, we get every Friday off)• A competitive base salary plus annual bonus compensation package• A relocation package to assist in moving to the Greater Philadelphia area• Eligibility for our Long-Term Incentive Program• Excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans• 401K with contribution match• 3 weeks paid vacation plus 2 paid Insomnia personal wellness days• Relaxed, fun, come as you are office culture• Free cookies, branded swag and so much more!

Job Responsibilities:

• Manage and track business licenses, health permits, and other regulatory filings for all Insomnia Cookies bakery locations
• Coordinate permit acquisition for new store openings, partnering with internal and external stakeholders
• Work closely with CSC Global to ensure accurate, timely filings and documentation
• Collaborate with District Managers, Regional Directors, and SMEs to gather and submit required documentation
• Communicate with local and state agencies to monitor application statuses, resolve issues, and maintain compliance
• Maintain detailed records of licensing activities, including renewal calendars, permit logs, and compliance updates
• Provide general administrative support for the Construction and Facilities teams (e.g., document tracking, vendor coordination, reporting support)
• Establish a regular reporting cadence and follow escalation processes to ensure timely compliance across all locations

Desired Skills & Qualifications:

• Bachelor’s degree in Business, Public Administration, Urban Planning, Project Management, or a related field
• Prior experience in administrative support, operations, permitting, or regulatory work (internships and part-time roles welcome)
• Strong organizational and time management skills with acute attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and work independently in a fast-paced environment
• Proficient in Microsoft Office, Google Workspace, and project/task management tools
• Interest in foodservice, retail operations, or construction/development is a plus

Why Join Us?

• This is a fantastic opportunity for someone looking to launch or pivot their career into construction, development, or operations. You’ll gain exposure to multiple departments, contribute directly to our growth, and build valuable skills in permitting, compliance, and project coordination. And yes—you’ll be surrounded by warm, delicious cookies.

About us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!