Quality Assurance Specialist for Online Education

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Position Summary:

Florida Atlantic University is seeking a Quality Assurance Specialist for Online Education - Boca Raton, FL.

With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, FAU is pushing the boundaries of higher education. Florida Atlantic's faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art, and technology in all disciplines. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes.

Summary of Responsibilities Include: 

• Support the Manager of Quality Assurance and Associate Executive Director of Online Learning as assigned. 

• Perform internal course reviews according to the COCE’s standards and processes. 

• Pre-review and prepare courses for QM Certification.  

• Assist the QA Manager with documentation for Online Academic Program review and certification. 

• Prioritizes team success over individual recognition and fosters a collaborative work environment. 

• Proactively seeks opportunities to expand knowledge, improve processes, and contribute beyond assigned responsibilities.  

• Other job-related duties as assigned by the Quality Assurance Manager. 

Preferred Skills: 

• QM Higher ED Certifications: APPQMR and Peer Reviewer. 

• Expert understanding of online learning quality standards.  

• Knowledge of instructional design theories and frameworks.  

• High level of proficiency in the use of the Canvas LMS.

• Experience teaching at a higher education institution, preferably in online/hybrid/remote modalities. 

• Strong analytical and problem-solving skills, with the ability to assess course design effectively. 

• Excellent communication and training skills, with experience working with faculty and instructional staff. 

• Ability to thrive in a fluid work environment where faculty, staff, and university needs may shift along the way.

The Center for Online and Continuing Education at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to thoughtfully engaging all communities in higher education. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the various internal and external communities that it serves.

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