Bike Mechanic - Summer 2025

Company Description

With roots dating back to 1946, and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does. Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.  

Aspen Skiing Company also owns and operates the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts, and more than 410 trails. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Instagram, Facebook, and X.  

Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. 

Job Description

Position Summary

The Bike Mechanic ensures every guest enjoys a safe, smooth, and high-performing ride by expertly building, tuning, and maintaining both customer and rental fleet bikes. This role supports an exceptional guest experience by delivering quick, precise service and helping guests feel confident in their equipment. By maintaining high standards of quality and care, the Bike Mechanic plays a key part in each guest’s summer adventure. This position reports to the Bike Manager.

Applications for this position will be accepted until July 30, 2025 for the 2025 Summer Season.

Essential Job Functions

• Assists customers in an enthusiastic and courteous manner; provides “wow” customer service
• Responsible for properly taking in all service work including correctly filling out service work orders, scheduling an appropriate number of repairs and completing those repairs in a timely manner
• Advises and assists customers with their product selection without bias
• Communicates with bike shop manager repair and warranty part needs
• Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced
• Assists with bike sales and any other bike floor duties as needed
• Responsible for maintaining rental bike fleet
• Maintains a clean and safe workplace
• Performs other duties as assigned

Qualifications

Education & Experience Requirements

• Must be 18 years or older
• High School diploma or equivalent preferred
• Minimum of 3 years previous bike mechanic experience and bike knowledge is required

Knowledge, Skills & Abilities

• Ability to communicate and follow oral or written directions in English is required
• Ability to be autonomous, prioritize workday, multitask and be detail-oriented
• Ability to learn in a fast-paced environment
• Ability to work both independently and lead or participate in a team environment
• Ability to understand and follow written and verbal instructions and take direction well
• Ability to provide clear written instructions
• Good time management skills
• Proficient familiarity with modern drivetrain systems including Etap and DI2
• Proficient knowledge of major hydraulic braking systems
• Knowledge of suspension diagnosis and service
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities
• Must possess excellent guest service skills

Additional Information

Work Environment and Physical Demands

• While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts
• Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required
• Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces
• Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)