Remote Patient Attendant - Lead, Full-Time

Current Employees:

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Shift: Full-Time, (3 X 12 hrs.) Days, evenings, nights (depending on availability)

Work Location: University of Miami Hospital UTower South Nursing Support Services

• This is not a remote position. This is an in-person position.
• The Remote Patient Attendant - Lead (U) provides leadership and supervision to all Remote Patient Attendants.
• Promotes a level of professionalism, leads by example, and encourages a caring, helpful, and responsive attitude toward patient observation and monitoring of assigned high-risk patients.
• Coordinates and supervises remote video monitoring functions and supports the department as required.
• The Remote Video Monitoring Technician Lead is responsible for the coordination of remote video monitoring services on his/her shifts; promotes cooperation and assures proper communication flow between Remote Patient Attendants and clinical areas.
• The incumbent in this role leads and promotes a secure environment for patients and teammates and performs all related job responsibilities in a safe manner. 

CORE JOB FUNCTIONS                                                                                                          

• Leads daily department operations to achieve quality results, patient satisfaction, goals, and objectives.
• Assists and aids in evaluation of on-the-job performance.
• Audits and maintains department metrics for unit and organizational goals.
• Promotes quality improvement and system-thinking by openly supporting and consistently communicating the mission of the department and organization.
• Collaborates with leadership team on the development of, implementation and evaluation of policies and procedures designed to improve quality of care and operational efficiency.
• Assists in developing specific departmental goals, standards, and objectives that directly support strategic plan and vision of the organization.
• Maintains compliance with policies and standard work for the department to ensure metrics are met and processes are appropriately followed.
• Oversees staffing, training and supervision of staff including participation in annual evaluations. Ensures adequate supplies.
• Monitors usage and oversees proper working order of equipment.
• Interacts and effectively communicates with nursing staff, rounding floors as needed.
• Schedules units as needed.
• Ensures appropriate level of monitoring for all patients assigned.
• Communicates with units regarding patient safety needs.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                                         

Education:

High school diploma or equivalent

Certification and Licensing:

Valid State of Florida LPN license

Certification in relevant specialty or field

Experience:

Minimum 5 years of relevant experience

Knowledge, Skills and Attitudes:

• Skill in completing assignments accurately and with attention to detail.
• Ability to maintain effective interpersonal relationships.
• Ability to communicate effectively in both oral and written form.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to work evenings, nights, and weekends as necessary.
• Ability to set priorities, make critical decisions, and respond quickly to emergency situations.
• Ability to lead, motivate, develop, and train others.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

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