Junior Business Operations Coordinator

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

We're seeking a motivated graduate analyst to join our Business Operations team during a pivotal transformation phase. This role offers a unique opportunity to make immediate impact by streamlining how we work, engaging directly with stakeholders across the organization, and helping design automated solutions that will scale our operations.

Your fresh perspective and analytical mindset will be invaluable as we transition from manual workflows to efficient, automated systems.

Job Description:

Essential Responsibilities:

• Contribute to the planning and execution of operational processes.
• Work with team members to optimize workflows and enhance efficiency.
• Propose improvements within their team and related peer teams.
• Exercise judgment on significant business issues.
• Assist in resource allocation and program execution.
• Provide continuous feedback to inform business processes and decisions.

Expected Qualifications:

• 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Executive Support and Coordination 

Provide direct support to the office of the SVP such as handling time-sensitive requests, gather information for executive decision-making, preparing briefing materials, coordinate meetings with engineering leads, and manage ad-hoc projects that require quick turnaround. This exposure to executive-level operations will provide valuable insight into how leadership prioritizes and makes strategic decisions. 

Project Management Office Coordination 

Support the PayPal Planning process through organization and maintenance of project portfolios across multiple workstreams, including, but not limited to, maintaining project documentation in Confluence and SharePoint as well as coordinating resource allocations and team assignments (in-line with internal Census data metrics) ensuring team capacity views are up to date and aligned with strategic priorities. This is an excellent opportunity to learn PMO fundamentals while working closel