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Lead, Specimen Transport Operations

NeoGenomics Laboratories
United Statesfull_timeVerifiedPosted 24 Oct 2025

About the role

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety of HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!NeoGenomics is looking for a Logistics Lead based out of our lab in Ramsey, NJ who wants to continue to learn in order to allow our company to grow.Shift Time: Monday-Friday 8:30AM- 5:00PMNow that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:Position Summary:The Logistics Lead works under little to no supervision and demonstrates proficiency in all Core Responsibilities all logistics roles, which may include, technician, coordinator and courier. This is the advanced level for the logistics job category responsible for assisting the department supervisor/manager, participating in training Logistics staff, and coordinating and reviewing the work of assigned staff in addition to performing the full range of specimen processing procedures.  The Logistics Lead typically leads 7+ employees; may lead fewer than 5 employees depending on the size of the department and/or site.Responsibilities:
  • Demonstrates proficiency in all Core Responsibilities of all logistics team members and maintains knowledge of all functions
  • Assists in supervising Logistics team by monitoring workflow to meet deadlines; distributing and reviewing work assignments; scheduling; training employees on company and laboratory policies, procedures, techniques and on equipment; resolving work related problems of staff; and providing input for performance appraisals and disciplinary actions
  • Coordinates incoming and outgoing courier shipments
  • Returns slides and blocks to clients
  • Monitors route performance
  • Coordinates block room needs
  • Monitors coordinators for any assistance needed with dispatch
  • Recommends and implements project improvements within the department
  • Works effectively with other departments to resolve problems
  • Follows all company and departmental SOPs
  • Oversees QA, daily checklist and equipment maintenance logs
  • Meets with Group Leads from other departments to ensure open communication on a regular basis
  • Recommends and institutes corrective action promptly, if not immediately, following a qualified incident, potential problems, or corporate recommendation
  • Expedites the flow of work to maximize capacity by evaluating systems and recommending enhancements and coordinating the resolution of production problems/issues involving other departments
  • Communicates with Accessioning and Supervisors about FedEx and courier issues/changes
  • Reviews department activities to ensure compliance with departmental

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Company

NeoGenomics Laboratories

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