National Accounts Associate Program Manager

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Job Summary

 

This role collaborates with the Sales and Sales Support Teams to onboard new customers and make other data changes (i.e., pricing, cancellations). The Data Administrator communicates client changes (new, changing, cancellations) to the field via e-mail. The Data Administrator role plays a key part in the implementation and renewal cycles of National Account clients.

Key Performance Indicators 

• Accuracy of data input

• Timeliness of new starts and other client data changes

• Timely and accurate field-based communications

Principal Duties and Responsibilities

• Administers various clerical processes (examples may include initial service and account set up, pricing and frequency change, account conversions, and mass cancellations, etc). 

• Works under limited supervision and follows standard procedures and written instructions to accomplish assigned tasks.

• Assists others in obtaining information from database and special projects. 

• Responsible for updating, recording, maintaining, and working with moderately large reports for department. 

• May assist in training and instructing co-workers.

• Performs other administrative duties as needed.

CANDIDATE SUMMARY

Required Experience

• Must have and express a sense of urgency 

• Project management, organization, multi-tasking, and prioritization skills

• Must be computer literate and at a proficient level of use with office applications

 

Required Leadership Traits and Characteristics

 

Delivers Results:

Organizes and prioritizes tasks in an effective and efficient manner.

Handles multiple tasks and meets deadlines.

Initiates changes to improve the efficiency and effectiveness of processes.

Display Leadership:

Can work independently but knows when to involve others in the organization as needed.

 

Formal Education, Qualifications or Training

• High school diploma or equivalent required

• 1 – 3 years of client service experience required

• Strong written and verbal communication skills

• Organizational and project management skills

• Ability to multitask

• Detail oriented

• Ability to learn new business unit software programs as needed

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

• Multiple avenues to grow your career

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits sta