Jobs and Careers

Lead, Service Tech - PHC

United Statesfull_timeVerifiedPosted 26 May 2026

About the role

Completes appropriate home safety evaluation and patient/caregiver education related to ordered equipment and supplies
Performs equipment setup, orientation, and demonstration of the safe operation and use of HME
Assists in general warehouse duties such as stocking, rotating inventory, receiving, shipping, and processing equipment and supplies
Ensures courteous and efficient service is provided daily to patient base and referral sources
Ensures proper regulatory compliance is maintained as it pertains to FDA, ACHC, DOT, and HIPPA
Delivers and sets up DME equipment and instructs patients on the basic use
Loads and unloads DME equipment, oxygen, and medical supplies onto delivery truck and ensures it's properly secured and organized
Cleans and function tests all incoming dirty equipment as needed and assists with ordering and stocking of warehouse equipment and supplies
Ensures all routine vehicle maintenance is scheduled and performed as outlined by DOT Polices
Assists with hiring, coaching, performance appraisals, and disciplining of subordinate staff
Assists with daily supervision of departmental staff
Work ON-Call & Holidays (rotation crew)

Qualifications

Education/Experience:

High school diploma or GED equivalency preferred
Must have a valid driver's license with a good driving record
Must have a working knowledge of the delivery service area and route planning
Previous delivery and/or warehouse experience preferred
Familiar with safe handling and transport of compressed medical gas
Must possess strong organizational and time management skills
Must be available to work flexible hours and rotate on-call responsibilities
Must have excellent verbal communication skills
should have knowledge of Word Processing Software and ability to use mobile devices such as a smart phone

Physical Demands: The employee must occasionally lift and/or move up to 75 pounds.