Production Digitalisation Support

It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.

Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking talented individuals to join our team and support our focus on energy transformation. Find out how you can make a difference at Siemens Gamesa: Working with us. 

How to contribute to our vision

We are seeking a dedicated and proactive Production Digitalisation Support professional to join our IT team at the Hull Blade Factory. The successful candidate will play a crucial role in supporting the Digitalisation efforts within our manufacturing environment, ensuring seamless operation and enhancement of digital tools and systems on the shop floor. This role involves providing comprehensive IT support to production employees, managing digital tools, and ensuring cybersecurity compliance..

Some of your key tasks will include but not be limited to:

Production IT Support: Provide dedicated IT support to production employees and systems, including digital tools, laptops, mobile phones, desktop PC’s and meeting areas. Act as the primary contact for IT support for production based internal users, external users, contractors, and business partners.

Device Management: Prepare and handover laptops, desktops, and other devices, ensuring they are ready for use by new starters or existing employees. This includes laptop/desktop image preparation and device stock management

Problem Management: Address and resolve IT-related issues promptly to minimize downtime and ensure smooth operations. Identify the root cause of these issues to prevent recurrence. This includes managing and resolving issues related to SECOMEA, VMWare, SAP printing, hand scanners, and other digital tools

Change Management: Manage and implement changes to IT systems and processes, ensuring minimal disruption to production activities. This includes coordinating team tasks, reporting, and communicating changes to stakeholders

Cybersecurity Compliance: Ensure adherence to cybersecurity protocols and standards, acting as the Industrial Cybersecurity Expert (ICSE) for the site. This includes managing access control and supporting related processes

Project Support: Assist with local and strategic IT and digitalisation projects, including the rollout, running, and improvement of shop floor tools and systems. This includes supporting projects like AI tool implementation, Blade Changeout, Optical Blade and IT integration with Siemens Energy

User Engagement: Engage with users to understand their IT needs, provide training, and ensure high levels of satisfaction with IT services. This includes conducting inductions and providing new starter support

Procurement and Stock Keeping: Manage the procurement and stock of IT equipment, ensuring availability and readiness for use

Server Management: Manage and maintain servers to ensure optimal performance and availability. This includes supporting process cameras, CCTV, and Key Management Systems

Network Management: Provide network management and support to ensure reliable connectivity for all digital tools, systems and users

What you need to make a difference

Passion for renewable energy and a sense for the importance to lead the change. We are also looking for

• Bachelor's degree in Information Technology, Computer Science, or a related field

• Proven experience in IT support, preferably within a manufacturing environment

• Strong understanding of digital tools and systems used in manufacturing

• Excellent problem-solving skills and the ability to work under pressure

• Strong communication and