Youth and Family Operations Director

Job DetailsLevel: ManagementJob Location: Candler Ferguson Family YMCA - Candler, NC 28715Position Type: Full Time SalaryEducation Level: Bachelors Degree Salary Range: $49,000.00 - $60,000.00 SalaryJob Shift: Hours VaryJob Category: Youth and Family

ABOUT US

The nonprofit YMCA of Western North Carolina strengthens local communities through youth development, healthy living, and social responsibility. Founded in 1889, we engage more than 100,000 people – regardless of age, income, or background – to nurture the potential of children and teens, improve the region’s health and well-being, and provide opportunities to give back and support the community. We do this through seven YMCAs, dozens of program sites, and YMCA Camp Watia. As the state’s largest provider of licensed school-age childcare, we give more than 1,000 children a day the opportunity to learn, grow, and thrive. We are made up of people of all ages, from all backgrounds, working side by side to ensure that everyone can reach their full potential with dignity. Our core values are caring, honesty, respect, and responsibility, and they guide everything we do. We are committed to being an organization that exposes and addresses social constraints that limit and/or negatively affect all humans from all walks of life. We recruit staff who are passionate about giving back to the community, helping people, and upholding our core values. For more information, please visit ymcawnc.org.


ABOUT THE ROLE

As the Youth & Family Operations Director, you will ensure the safety and quality of programs within youth development centers throughout the Association. This includes physical and emotional safety standards as well as program curriculum and fiscal expectations. You will work in collaboration with center leadership to achieve the Association’s goals related to Youth & Family services; ensure programs foster children’s social, physical, spiritual, and mental growth; and monitor protocols for the health, welfare, and safety of program participants.

ESSENTIAL FUNCTIONS


Models inclusive management behaviors by building strong teams that apply their diverse skills and perspectives to advancing our mission
Responsible for hiring, coaching, and mentoring all direct reports and ensuring alignment with the organization’s personnel policy and HR practices within their scope of responsibility through quarterly check-ins and annual reviews with service line/department team
Serve as direct supervisor to full-time youth and family staff in the designated district
In collaboration with other service lines, develops and supports the implementation of programs designed to grow participation and deepen the engagement of Y members.
Actively works in collaboration with the Director of Facilities & Risk Management to perform quarterly safety audits of program spaces used for Y youth programs and services.
Develops effective program recruitment strategies/campaigns ensuring the engagement of youth participants from diverse backgrounds. Ensures programs meet association quality and financial standards through responsible and effective budget management.
Collects and uses feedback from stakeholders in our programs to enact positive change.
Tracks monthly usage and enrollment to ensure hours and offerings meet the needs of members and participants.
Works with the Human Resources department to recruit, screen, and train volunteers who wish to participate in a youth-serving setting.
Oversees the budgeting process within their service line/department, ensuring that resources are devoted to top priorities and strategic objectives
Identifies growth opportunities, conducts forecasting regularly and corrects financial deficiencies on a timely basis through monthly variance reports with organizational leaders and implements action plans to meet budgeted financial targets. 
Assists in YMCA fundraising activities and special events.
Serves directly as the Youth & Family Manager at the Ferguson YMCA.
Serves on the Leadership Team at the Ferguson YMCA and works closely with the Ferguson YMCA Executive Director to support center needs.
Performs other duties as assigned.



ABOUT YOU


 Qualifications


Bachelor’s degree in a related field or equivalent; 6 years of experience, or an equivalent combination of education and/or experience in early childhood development, education, or human services will be considered in lieu of Bachelor’s degree
3 or more years of leadership experience in a youth-serving organization
Experience in program development preferred
Team leader certification preferred or obtained within 2 years
CPR/First Aid certifications required within 30 days of hire


Knowledge, Skills, and Abilities


Requires excellent oral and written communication skills.
Requires a positive and enthusiastic attitude when assisting staff with requests and the ability.
Ability to work independently wit