Airport Customer Service Supervisor - MLU

General information

Job Title Airport Customer Service Supervisor - MLU Date Tuesday, August 12, 2025 Entity Unifi Aviation, LLC State Louisiana City Monroe Base Pay Rate: $ 17.00 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. shift, P.M. shift

Requirements and Description

The Ramp Supervisor safely and efficiently leads and coordinates the efforts of ramp personnel and ensures the timely delivery of all services for airlines as contracted. The Ramp Supervisor takes accountability for safety, operation standards, training, and policy implementation. Responsibilities  

• Loads, unloads, services, guides, and directs customer aircraft. 
• Safeguards customers' baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction. 
• Lifts, loads/unloads, sorts and transfers passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loader or baggage carts in a safe manner. 
• Operate pushback equipment and maintains visual contact with Wing Walkers to ensure the pushback equipment is free of any danger.  
• Receives and records Customer baggage, airfreight, mail and company materials as required. 
• Picks up, delivers, and transports cargo and baggage to and from aircraft and prepares records in connection with these responsibilities. 
• Operates and/or drives motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers.
• Completes paperwork and forms connected with work assignments pertaining to procedures and enter into Company's information system as required. 
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. 

 Qualifications 

• Must be a local (in-state) resident. 
• Valid In-State Driver's License. 
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age. 
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. 
• Must complete ramp and SIDA training to obtain airport authority identification security.