Will Call Counter Associate

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. 

Ferguson is seeking the right individual to fill an immediate need for a Will Call Counter Associate. 

The PERKS of working for Ferguson: 

Competitive compensation 

Hourly bonus potential 

Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.) 

401(K) Retirement Savings Plan with company match 

Paid time off (vacation, sick, personal, holiday, and parental leave) 

Employee Assistance Programs 

Associate discounts 

Community involvement opportunities 

Opportunities for growth and advancement both professionally and financially 

Schedule: Monday through Friday 7am - 4pm with occasional Saturdays. Opportunities for overtime are available.  

Responsibilities: 

• Provides advice to customers regarding the best products to fit their needs 

• Processing orders via order management system 

• Operate cash registers and follow established cash handling procedures 

• Prepare and stage orders for customer pick up 

• Maintain store appearance and merchandising standards as advised 

• Ensure that merchandise is restocked and placed in their respective areas 

• Maintain a safe working environment including PPE (Personal Protective Equipment) 

• Will be working 1/2 time in the warehouse pulling and preparing customer orders 

• Build, wrap, sort and transport pallets and packages 

• May be responsible for providing driver duties and responsibilities   

Qualifications: 

• 1-3 years customer service and warehouse experience required 

• Basic knowledge of HVAC services and products is preferred 

• Must be at least 18 years of age 

• Follow all DOT standards and regulations 

• Possession of a DOT Medical Card or the ability to acquire a DOT Medical Card