Network Engineer II

FEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the Warfighter, DoD Leadership, & the country. We are proud & honored to provide these services.  

Overview of position:

FEDITC is seeking a Network Engineer II to join our team in the Texarkana, TX area. This role is critical to maintaining and supporting Red River Army Depot’s (RRAD) advanced IT and communication systems. The selected candidate will provide end-user technical support, perform system maintenance, and ensure the proper configuration of specialty applications and equipment. Responsibilities include managing and repairing Motorola-based Land Mobile Radios (LMRs), troubleshooting hardware and connectivity issues, and assisting with LMP-connected hardware and software. This position requires a proactive professional capable of working closely with Government personnel to ensure compliance with Army and FCC regulations.

A United States Citizenship and an active Secret DoD Security Clearance is required to be considered for this position.

Responsibilities:

IT Duties:

• Augment government personnel in resolving Network Open Systems Interconnection (OSI) Model Layer 1 and 2 trouble tickets: troubleshooting and repairing hardware and network connectivity issues.
• Augment government personnel in installing, testing, and troubleshooting various types of network cables (e.g. CAT6, fiber-optic) in ceilings, walls, floors.
• Assess job sites, measure and plan cable runs, and ensure materials are ready.
• Mount and install network racks, wireless access points, security cameras, and other IT hardware.
• Maintain and troubleshoot PCs in a windows environment, including hardware, software, printing, and network connectivity issues (both wired and wireless).
• Identify and fix basic hardware and connectivity issues in network and AV installations.
• Maintain and troubleshoot other technologies, such as surveillance systems, phones, and projection systems.
• Maintain documentation of IT processes, procedures, and user guides to facilitate knowledge sharing.

Radio Duties:

• Adjusts, tests, services, maintains and installs vehicle-mounted and handheld Land-Mobile Radios (LMRs).
• Supports and configures the Motorola hardware and software used in customer implementations: configure radios.
• Diagnose, troubleshoot, repair, and resolve LMR equipment problems with customers in a positive and efficient manner.
• Repair customer equipment by replacing defective modules or components through standard troubleshooting procedures and practices.
• Provide hands-on of communications equipment and peripheral hardware installation such as mobile devices, portable devices, base stations, and repeaters.
• Install coaxial cabling, connectors, antennas, and couplers in accordance with customer requirements and industry standards.
• Record radio user and spectrum information in accordance with RRAD procedures and provide this information to government personnel to ensure compliance with Army and FCC regulations for LMR systems.
• Obtain and install radio repair parts, perform repairs, maintain repair logs, and ensure compliance with other terms of the Contract without purchasing complete radios.
• Documents critical data such as damage, missing parts, model numbers, etc.
• Must complete all required paperwork for proper accountability for RRAD-owned IT assets.
• Relies on instructions and pre-established guidelines to perform the functions of the job.