Inside Sales Specialist

Summary:

This role will interact with current and prospective customers within the local market to provide support for business relationships and assist sales staff with activities aimed at achieving business growth and revenue targets. Focus will be on allocated small and medium-sized customers within Europe.

Job Description

• Maintain & develop allocated existing small customers into medium customer and maintain & develop medium-sized customers & determine which have the potential to become major customers
• Prepare the transition of medium-sized accounts converted to major customers to the Key Account Management Team
• Monitor customer accounts and identify upsell opportunities
• Track and update customer information in SFL
• Research accounts, identify key players and generate interest
• Follow up on allocated leads and inquiries via outbound cold calls and emails
• Respond to customer inquiries and provide product information
• Collaborate with the Key Account Management team to ensure customer satisfaction, when required
• Liaise between the customer and internal teams
• Prepare and present sales proposals
• Negotiate pricing and terms of sale
• Maintain knowledge of products and services to answer customer questions
• Perform other duties as assigned or as needed

Qualifications:

• BA/BS degree in engineering commercial studies or equivalent with a min of 2 years of relevant experience in international Sales or Customer Service. Experience in the busbar industry is a definite plus.
• Customer Relationship Management & proficiency in CRM Software
• Sales Data Analysis
• Report and Presentation Preparation
• Lead Generation & Cold Calling

• Excellent verbal and written communication skills. Fluent English is a must; other languages are an asset
• Interdepartmental Collaboration
• Strong listening and presentation skills
• Adaptability and Flexibility
• Willing to travel if required: up to 15%