Lead Custom Insights Delivery Consultant (P2041)

84.51° Overview:

84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.

Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.

Join us at 84.51°!

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As a Lead Custom Insights Delivery Consultant, you are responsible for supporting the scale of our Custom Insights practice through production of high-quality final deliverables that “wow” clients and are executed with consistency and efficiency. 
This person should have a passion for data-driven storytelling, data visualization, presenting, and influencing decisions. They should have proven ability to speak the language of both analysts and end clients and thrive while managing multiple projects in parallel.
 
RESPONSIBILITIES:
Specific responsibilities and expectations include:

 

• Project Deliverable Creation – This delivery lead will be responsible for reviewing dashboard reporting delivered from the data science team (typically in PowerBI) and creating customized client-facing executive summaries in PowerPoint that complement with data with a clear and actionable story.  They will be also be responsible for reviewing custom insights deliverables that are end-to-end delivered via PowerPoint that are drafted first by data science and taking it across “the last mile” to client-ready deliverables.  This delivery lead will be responsible for ensuring that all custom insights deliverables have a consistent look/tone/feel, have clear stories and actionable recommendations, and have high degree of polish that delights our clients. 
• Final Client Delivery – This delivery lead will be responsible for presenting the final insights to clients, alongside the data science lead (who is the expert in the methodology and approach) and Insights Account Manager (who is the expert in the client).  The delivery lead will lead the presentation, delivering a compelling story that brings our analysis to life and influences the client to act on our findings.
• Case Studies & Sales Material Enhancements – This delivery lead will be responsible for identifying particularly strong deliverables that are candidates for case studies (blinded & unblinded), and content that can be incorporated into sales materials.  Examples include:  masked deliverables, use cases and applications, co-presentation opportunities. 
   
  In order to be successful in this role, this delivery lead will need to have strong collaboration with both our technical and client-facing teams:
• Custom Insights solution expertise – This delivery lead will be responsible for ensuring our analysis is presented accurately.  This requires the delivery lead to have strong acumen of our custom insights solutions and methodologies.
• Data science collaboration – This role will be responsible for translating and elevating the data and insights from our data science team to actionable recommendations for the client.  They will also be expected to co-present final deliverables to the client with data science, and show up to external clients as one team.  This will require the delivery lead to have strong relationships with our data science organization. 
• Insights Account Management collaboration – This delivery lead will be responsible for collaborating back with the IAMs team prior to client delivery to ensure the final product meets client needs and incorporates any new information, priority needs that the IAM recommends including.  This will require the delivery lead to have strong relationships across the team based on trust and collaboration. 
• 84.51° Brand Representation – This role will be externally facing to a very broad set of clients.  This means that they must be a strong, compelling external representation of the 84.51° Insights team, presenting themselves with high degree of professionalism and credibility.
   
  QUALIFICATIONS, SKILLS, AND EXPERIENCE:
  Successful candidates will thrive in a fast-paced environment that is a little unorthodox at times and will possess the following:
• 4-8 years of relevant experience
• Strong acumen of our Custom Insights portfolio
• Strong powerpoint skills, including effective use of data visualization, storytelling, and use of 84.51° branding
• Strong presenter
• Strong time management and project management skills
• Educati