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Supervisor/Lead Case Manager (Unaccompanied Children) - Refugee Services

Samaritas
Grand Rapids, United Statesfull_timeVerifiedPosted 3 Oct 2025
💰 $58,240/yr

About the role

Position Details

🌟 Lead with Purpose: Supervisor / Lead Case Manager – Unaccompanied Children Program

📍 West Michigan | 💼 Full-Time | 💰 $58,240/year + Competitive Benefits

 

Are you a seasoned child welfare professional ready to lead with compassion and purpose? Join our mission-driven team supporting unaccompanied children in long-term foster care. As a Supervisor / Lead Case Manager, you’ll guide a team of dedicated case managers while ensuring high-quality, trauma-informed care for youth who need it most.

What You’ll Do:

  • Provide leadership, supervision, and support to case management staff
  • Ensure compliance with child welfare standards and best practices
  • Coordinate services and advocate for the well-being of children in care
  • Collaborate with foster families, legal representatives, and community partners

What We’re Looking For:

  • 🎓 Bachelor’s degree in a human behavioral science field (required)
  • 🧩 3+ years of experience in child welfare, child caring institutions, or related agencies
  • 🚗 Valid, unrestricted driver’s license and reliable personal transportation
  • 📄 Proof of current auto insurance
  • 🌍 Bilingual in Spanish strongly preferred
  • 🧠 Strong leadership, communication, and organizational skills

Welcome to Samaritas Nation!

  

Samaritas is a Michigan-based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple effect of transformation. The reference to the work of the Good Samaritan in our name is especially fitting as it is consistent with our mission, values and the services our faith-based company provides.  

 

APPLY TODAY! #BeTheRock, creating ripples of positive transformation in the lives of those we are entrusted to serve! 

 

What's In It For You

Some of the benefits you may receive are:  

 

            Full Time/Part Time

  • Competitive Medical, Dental, & Vision benefits, effective the first of the month following 30 days of employment
  • Company paid Basic Life Insurance ($10,000 minimum for each full time and part time employee) 
  • Company paid Short Term Disability accrual (Full time employees)
  • Retirement Plan (403b) - Company matches on first 1.5% of gross income at 133% 
  • Great Personal Time Off (PTO) accruals 
  • Earned Sick Time
  • Awesome Employee Discounts
  • UKG Wallet - Pre-Pay Options
  • Plus, many more benefits 

_________________________________________________________________________________

Provides strong leadership to the UC Case Management team. Supervises ORR unaccompanied child (UC) assessments in accordance with ORR policies and procedures and may conduct assessments for ratio compliance. May manage referrals, consultations, therapeutic services, and confer with other specialists on the course of care and treatment. Manages and reports significant incidents in accordance with ORR policies and procedures, and program services quality. They will ensure the effectiveness and quality of services through monitoring, case staffing, data management, research, evaluation, supervision, and assist with the development and enhancement of program efficiencies in close collaboration.

Duties and Responsibilities

  • Provide weekly individual and team supervision to staff. Lead team meetings and train and support staff.
  • Oversee assignment and placement of children.
  • Manage and/or provide a range of case management services, including social casework, treatment of clients, and community referral.
  • Support, direction and leadership for case managers.
  • Provide supportive casework services to child, child’s family and sponsor household during initial placement and transfer.
  • Prepare and attend all scheduled court hearings on assigned caseload.
  • Ensure accurate and completion of all reports and assignments required by the organization or other agencies.
  • _________________________________________________________________________________

    Job Qualifications

    Education, Training, and Licensure/Certification

    • Master degree in Human Behavioral Science field preferred; or a Bachelor degree in a Human Behavioral Science field required.
    • Licensed by the State of Michigan as a social worker preferred.Experience

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    Company

    Samaritas

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