Field Sales Tools & Systems Support Specialist

No Relocation Assistance Offered
# 156788 - Kansas City, Kansas, United States

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
 

Do you want to make a difference in the lives of people and their pets? What about having the opportunity to connect with others across the world, full of stimulating discussions, and making impactful contributions? If this is how you see your career, Hill’s is the place to be!

Hill’s Pet Nutrition is a multi billion dollar, global division of Colgate-Palmolive Company and the maker of Prescription Diet, Science Diet, and Healthy Advantage brand pet food. Our mission is to help enrich and lengthen the special relationships between people and their pets by providing the best leading-edge pet nutrition technology, products, and expertise to pet owners, veterinary professionals and other key pet professionals worldwide. Our company is a globally recognized Best Place to Work.

 

The Field Tools and Systems Support Specialist is responsible for access, training, and maintenance of field support software & hardware for the regional field sales teams. They will ensure the field based teams have the tools necessary to efficiently grow Hill's Recommendations and sales.

 

What You Will Do:

• Ensure functionality and access to software and platforms critical to field sales roles for their regional team
  • Including but not Limited to: SAP/C4C, VPN, DOMO, Mediafly    
• Manage the field team hardware for their regional team (Regional Sales Managers, Regional Sales Directors, Territory Managers, Professional Consulting Veterinarians)
  • Including but not limited to Laptops, ipads, and Projectors    
• Train and onboard new field sales team members in their region on how to use critical software and hardware    
• Ensure the fewest possible days of downtime for field based employees due to hardware/ software issues    
• Partner with the Training and Knowledge management team to develop hardware and software onboarding SOP and training modules    

 

Required Qualifications:

• Associates/ Technical Degree    
• Experience with iOS and Windows    

 

Preferred Qualifications:

• Experience with SAP
• IT experience    
• Willingness to learn new software and hardware, patience and organizational skills

 

#LI-Hybrid

Compensation and Benefits
Salary Range $58,400.00 - $80,000.00 USD

Pay is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge and education, skills and office/market location. In addition to base salary, salaried employees are eligible for annual discretionary bonuses, profit-sharing and, for Executive-level (salary grade 16 and above) roles only, long-term incentives in the form of Restricted Stock Units and/or Stock Options.

Subject to the terms and conditions of the applicable benefits plans then in effect, all salaried employees are also eligible for a competitive benefits package which includes:

• Insurance: Employees (and their eligible dependents) are eligible to participate in Company-sponsored Medical, Dental, Vision, Basic Life Insurance, Accidental Death & Dismemberment and Disability insurance plans.
• Retirement Plans: Employees are eligible to enroll in Colgate's 401(k) plan, which provides for company matching contributions subject to eligibility requirements
• Vacation/PTO: Employees receive a minimum of 15 days of vacation/PTO leave annually
• Paid Holidays: Employees receive a minimum of 13 paid/floating holidays annually
• Paid Sick Leave: Based on location and consistent with applicable state and local law, employees receive a minimum of 40 hours of paid sick leave on January 1st of each year
• Paid Parental Leave: Eligible employees may take up to eight weeks