Administration and Facility Services Housing Coordinator (Administrative Support Coordinator II)

Position Summary

San Diego State University is seeking a proactive and detail-oriented Administration and Housing Facilities Services Coordinator to support housing operations, administrative processes, and facility services. This role is essential for ensuring smooth coordination across student housing assignments, billing, staffing, and maintenance-related services.

Key Responsibilities

Administration Support

• Coordinate student housing assignments, manage room changes and contract releases, maintain accurate records, and respond to sensitive inquiries from students, parents, and staff.
• Collaborate with the Housing team to provide timely communication and ensure clarity around housing policies, procedures, and notifications.
• Support student account billing by addressing inquiries, reconciling holds, processing notices, and working with Student Financial Services to resolve discrepancies.
• Manage procurement and inventory processes, support recruitment and onboarding of student assistants, and recommend process improvements for efficiency and cost savings.

Housing Facilities Services Support 

• Lead pest control coordination across SDSU Housing properties, including vendor outreach, scheduling, quality assurance, and payment processing.
• Oversee procurement and inventory for housing facilities, including purchase orders, supply tracking, and vendor coordination to ensure timely and accurate delivery.
• Direct large-scale facilities projects using project management tools (e.g., Smartsheets), coordinating across departments from initiation through post-project evaluation. 

Why Join Us?

• Play a central role in supporting student housing and facility operations
• Gain experience across administration, procurement, project coordination, and customer service
• Join a team committed to delivering responsive, student-centered service
• Help ensure safe, functional, and efficient housing facilities at SDSU

Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• This position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Division of Business and Financial Affairs is responsible for ensuring a safe, productive campus environment while providing the highest quality service in support of academic excellence through thoughtful stewardship of financial, technological, infrastructure, and human resources at San Diego State University.

The Office of Housing Administration (OHA) is a self-funded operation responsible for planning, providing, and administering housing operations, services, and facilities with over 100 employees and more than 150 student assistants. With an annual operating budget exceeding $159 million, OHA provides housing for over 9,000 students, live-in professional staff, and faculty across 25 residential buildings totaling more than 2 million square feet of residential facilities. OHA also operates SDSU-IV housing at the Imperial Valley campus. OHA manages the operation of residence halls, apartments, and conference and event spaces. In partnership with the Residential Education Office (REO), OHA supports the educational mission of the university while providing the business operations for all housing-related functions, ensuring a high-quality environment that enhances the student educational experience.

For more information regarding the Office of Housing Administration, click here.

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly lean new office support technology systems and software packages is also a prerequisite.

These qualifications would normally be obtained through a high school program, technical/vocational program, or their eq