Orthodontic Patient Coordinator

Simply Orthodontics is seeking an enthusiastic Orthodontic Patient Coordinator to join our team! Ideally, our new patient coordinate thrives in a fast-paced, team environment while wearing many hats. This position will work between our nearby Webster, MA and Dayville, CT practices. If you are customer service focused, thrive in a fast-paced environment, and want to make a difference patients' lives-we can train you!
 
As an Orthodontic Patient Coordinator in our practice, you will play a crucial role in delivering exceptional care and service to our patients, helping to create healthier smiles every day. 
 
Who we are: 
At Simply Orthodontics, we prioritize a positive culture. Our philosophy is simple, "Do right, and success will follow," We care about people. With practices in Massachusetts, New Hampshire, and Connecticut, we are proud to be a doctor-owned organization dedicated to doing what’s best for everyone involved. 

Does this sound like you? 
•    You genuinely care about your patients and colleagues. 
•    Integrity and respect are non-negotiable for you. 
•    You work hard and believe in bringing your smile to work every day. 
•    You thrive in a culture that values individual growth and development. 

What you will be doing:
•    Providing Exceptional Customer Service
•    Greeting all patients with a warm and friendly smile
•    Checking patients in and out for appointments
•    Scheduling appointments for patients
•    Answering phones with enthusiasm
•    Picking up and organizing mail to and from office
•    Assisting with patient billing processing and questions
•    Organizing and file all paperwork generated by the clinic
•    Assisting clinic with seating patients and coordinating patient flow
•    Keeping the reception area clean and orderly at all times
•    Checking and verifying patients' insurance
•    Taking part in company marketing events and responsibilities
•    Other duties as assigned by the manager

The benefits you will receive with full time employment:
•    Health Insurance enrollment on your first day
•    Vacation Time
•    Paid Holidays
•    Paid Sick time
•    Dental and Orthodontic Benefits
•    401K Retirement Plan
 

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What qualifications you bring:
•    You have previous customer service experience, ideally in a dental office
•    You are computer proficient 
•    You are professional 
•    You have a positive attitude and are a team player
•    You are flexible and willing to help out as needed 
•    You have a High School Diploma or Equivalent