Accessories & Branded Goods Growth Manager

POSITION: Accessories & Branded Goods Growth Manager

LOCATION: Mahwah, NJ

RECRUITMENT RANGE: $107,500-$150,000

 

Live the Exceptional With Soul. This is the singular purpose of JLR.

 

At the core of these experiences are the products themselves. The JLR brands have undergone a dramatic transformation over the past years.

 

JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to ‘Live the Exceptional with Soul’ by being the proud creators of modern luxury and being guided by a set of behaviors we call our Creators’ Code: Customer Love; Unity; Integrity; Growth; Impact.

 

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.

 

The Accessories & Branded Goods Growth Manager role sits within the Customer Experience & Commercial Revenue function in the Customer Care department. Its core purpose is to maximize revenue by leveraging innovative strategies and optimizing our operations for efficiency. The Manager will lead two direct reports and will work shoulder to shoulder with the Field Staff, the Finance and Data Science Teams, the Service Marketing Group, our external Business Partners and the Global Customer Care Team to achieve the maximum contribution to the North American Parts & Accessories Profit and Loss Statement.

 

Within this role, the Manager is expected not only to deliver on the responsibilities outlined below, but also to further develop the position into a Center of Excellence for Accessories & Branded Goods Growth.

 

What you will be doing:

• Lead, coach and mentor direct reports, fostering a high-performance culture focused on commercial excellence, analytical rigor, and continuous improvement
• Responsible for Accessories & Branded Goods line items in Parts & Accessories Profit and Loss Statement including budget configuration, retailer and channel partner business plans, forecasting, and calendarized roadmap to achieve these targets
• Develop strategies for future accessories and branded goods, supporting our brands in bringing their personality to life through accessories, including special editions
• Collaborate with marketing, retail, and digital teams to support product launches and promotional activity
• Manage relationships with new and existing suppliers and manufacturers, ensuring compliance to brand and quality standards and that licensed products meet business case assumptions
• Oversee the importing process, including logistics coordination, customs compliance, and documentation
• Monitor production timelines, resolve supply issues, and maintain accurate forecasting
• Manage programs for port vs. retailer installed accessories to maximize profitability and quality for our clients
• Manage and oversee Branded Goods wholesale business, ecommerce business, Mahwah boutique and facilitate event pop ups, curate merchandise collections and support on site. Support special Edition Vehicles and curation

 

What you will need:

• Bachelor’s degree in Business, Economics, Marketing, Finance, or a related field.
• 10+ years of experience in Aftersales, Fixed Operations, Accessories & Branded Goods, Commercial Revenue Management, or a related automotive function.
• Proven success driving Accessories & Branded Goods sales growth through pricing, portfolio management, vendor management, and strategic program execution.
• Strong understanding of retailer network performance, KPIs, service retention, attachment rates, and customer lifecycle metrics.
• Advanced analytical capabilities with expertise in Excel, BI, and AI tools; ability to develop budgets, forecasts, business cases, and ROI models.
• Ability to translate complex data into actionable insights and executive-level recommendations that drive business decisions.
• Strong commercial acumen with experience identifying revenue opportunities, optimizing pricing strategies, and mana