Salesforce System Administrator and Release Engineer (Public Trust)

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. 
 

The Work: ICF seeks an experienced Salesforce System Administrator and Release Engineer to support a Salesforce implementation project for the US Department of Transportation ( DoT ). The project involves deploying a mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology. 
 

Job Location: Remote work is authorized.  Must support US Eastern time zone working hours.  
 

This position requires that the job be performed in the United States. If you accept this position, note that ICF monitors employee work locations, blocks access from foreign locations/foreign IP addresses, and prohibits personal VPN connections. 

What You Will Do:  

• Help configure and maintain the Salesforce application built on the Salesforce Government Cloud platform, ensuring optimal performance, security, and compliance with federal standards. 

• Manage user accounts, roles, permissions, profiles, sharing rules, and security settings to support project requirements. 

• Customize Salesforce using its native low-code/no-code tools to implement workflows, page layouts, Experience Cloud sites, reports, dashboards, and other system features. 

• Oversee release management processes, including setting up the CI/CD pipeline, scheduling, and executing software releases using DevOps best practices. 

• Coordinate with development teams to deploy updates, patches, and new features, ensuring minimal disruption to system operations. 

• Support data migration from the legacy system, including data validation, cleansing, and importing into Salesforce. 

• Create and maintain technical documentation for system configurations, release processes, and project deliverables. 

• Monitor system performance, troubleshoot issues, and implement enhancements to ensure long-term system reliability. 

• Support gate reviews for system lifecycle checkpoints, ensuring all deliverables meet government standards. 
   

What You Will Bring With You:  

• Active Salesforce Administrator certification. 

• 3+ years as a Salesforce Administrator for large production orgs. 

• 3+ years of hands-on experience in DevOps practices, including software release management, version control, and deployment automation (e.g., using tools like Git, Jenkins, or Salesforce DX). 

• Candidate must be able to obtain and keep a Public Trust clearance 

• U.S. Citizenship or a Green Card is required due to federal contract requirements 

• Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. 

• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years. 
   

What We Would Like You To Bring With You:  

• Bachelor’s degree in a computer related discipline will be preferred

• Prefer a candidate with an active Public Trust or Secret Clearance. 

• Salesforce Advanced Administrator certification or other technical Salesforce cert