Sr Consulting Engineer- Workspace

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary: 

The Sr Consulting Engineer will integrate and deliver a wide range of technology solutions providing high quality content deliverables ensuring solution is implemented as designed to the client’s satisfaction and approval.   

What you will do:  

• Leads the planning, design, and implementation of solutions such as computer, networking, storage, security+ identity, and monitoring and management. 

• Requires in-depth conceptual and practical knowledge in primary job family and knowledge of related technical job families.  

• Works as a consultant to our customers, understanding their technical and business requirements. Recommend the appropriate Client Virtualization, or Modern Management solutions to meet their requirements and deliver the best possible user experience. Gain knowledge of technologies that support Workspace solutions, such as DEX, endpoint, and authentication technologies. 

• Conducts advanced and complex engineering-related studies researching current and emerging technologies, evaluates alternatives, makes recommendations, and presents reports to management.  

• Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements. Mentors other engineers to apply engineering background knowledge for project design, analysis, and project coordination of services or products. 

• Work with Professional Services Managers, ATAE's, Project Managers and customers to manage expectations and timelines to ensure expectations and commitments are being met.  

• Maintains client relationships as a trusted Technical Advisor. Serves as a collaborative support across internal teams and clients when necessary, using experience and judgment to communicate effectively to all parties.  Serve as technical point of contact on customer engagements.  Participates in variety of sales activities.   

• Provides technical expertise in the analysis of client’s requirements and objectives to develop IT services offerings that provide significant value to the geography, which also includes recommending solutions and assisting account teams with development of proposals, quotations, and presentations. Supports engagements across multiple geographies.    

• Monitors and manages day-to-day operations of assigned complex projects including developing short and long-range goals, objectives, and budgets.  

• Leads mid-size engagements with more mature products or packaged solutions or will lead smaller projects with newer single technology. will lead portions of a larger more complex projects with oversight from more skilled/tenured resource.  

• Mentors other engineers to apply engineering background knowledge for project design, analysis, and project coordination of services or products. Has the ability to prioritize and multitask appropriately.   

• Provides input on technical details required for the project planning, interfaces well with PM and project teams.  
  Ability to assist clients design new business processes to best use the technology being implemented.  

• Conducts advanced and complex engineering - related studies researching current and emerging technologies, evaluates alternatives, makes recommendations, and presents reports to management.  

• Able to troubleshoot complex, multi-technology, multi-vendor solutions and provide guidance on how to address issues.  
  Knows how to work with various vendor support teams including ability to escalate issues within that vendor.  

• Expert in a couple of technologies. Understands how other technologies interact with the technologies they have expertise with.   

• Understands client financial measurements, goals, and ROI.  

• Assists in hiring process with tech checks.  

• Becoming expert in a single market segment. Broad experience across many segments. 

• Participates in building best practices.  

What we expect of you:   

• Bachelor’s degree AND 5 years’ experience delivering complex technical solutions including planning, development, imp