Associate Learning Experience Designer, Internal

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

What You'll Do:

The Associate Learning Experience Designer, Internal delivers learning experiences to develop employees. This role partners with others in People Development and across the university to developing learning solutions to achieve strategic goals. This role applies tested theories, practices, and methods to create deliverables that are inclusively designed, aligned to outcomes, effective, and efficient.

Main Responsibilities Include:

• Works collaboratively and cross-functionally with business leaders and across departments to support operational and organizational initiatives through learning design that identifies the learning need, implements appropriate learning solution, and supports effective change management.

• Communicates ADDIE informed design process, presents design solutions, cultivates consensus and collective decision-making to define project deliverables. 

• Consults with lead and leader for guidance, feedback, and suggestions for upskilling. 

• Creates project deliverables aligned to quality standards and learning outcomes, which may include job aids, scenario-based learning, eLearning or hybrid learning, assessments, and simulations.

• Manages learning design projects by establishing project roles and timelines, facilitating project meetings and communication with stakeholders, identifying milestones, deliverables, and dependencies, mitigating project risks, and ensuring quality learning products are ready for project team review.

• Utilizes existing project management strategies and templates to provide consistent project experience for clients.

• Provides time estimates for deliverables with increasing accuracy over time.

• Organizes and plans work on multiple projects every two weeks.

• Identifies and builds ways of measuring learning effectiveness (survey, pilot, learning time, assessment effectiveness); analyzes data sources; presents results and recommendations for improvements, and implement revisions. 

• Participates in curriculum review process through data analysis, recommendations for improvements, and implementing revisions to learning materials.

• Conducts reviews to ensure learning experiences meet standards of quality with guidance from peer, lead, or leader as needed.

• Develops understanding of a role including measures of success, skills, behaviors, and knowledge necessary to perform.

• Performs other related duties as assigned.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities.  The contents of this document or related job requirements may change at any time with or without notice.

Knowledge, Skill, Abilities You'll Need to be Successful:

• Understand theories and best practices to support achievement of adult learning outcomes: competency-based educational strategies, instructional design, assessment methodologies, inclusive design for diverse learners, and eLearning design. Ability to apply understanding of theories and best practices to learning solution design.

• Strong written communication skills including technical writing and editing.

• Strong interpersonal skills, including the ability to work cross-functionally with a variety of stakeholders and communicate complex ideas.

• Ability to form positive working relationships and become a trusted team member.

• Continuously seeks improvement by actively listening to problem solve; seeking and applying constructive feedback; and providing constructive feedback to others.

• Ability to work independently on assigned projects and tasks with minimal supervision. Seeking guidance when needed from lead and leader.

• Ability to work on multiple projects while meeting deadlines and quality standards.

• Advanced skills in critical thinking, analysis, and research. Basic skills with data