Technical Writer

Technical Writer

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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CACI is currently looking for a motivated, career and customer-oriented Technical Documentation Writer with Agile methodology experience to join our Customs and Border Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative II.I (ITI2.1) team in Northern Virginia! Join this passionate team of industry-leading individuals supporting the best practices in Agile Software Development and hardware integration for the Department of Homeland Security (DHS).  

As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the American people and enhancing the Nation’s safety, security, and prosperity. CBP Officers and Border Patrol agents are on the front lines, every day, protecting our national security by combining customs, immigration, border security, and agricultural protection into one coordinated and supportive activity.  

CACI agile programs thrive in a culture of innovation and are constantly seeking individuals who can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels. The ability to be adaptable and to work constructively with a technically diverse and geographically separated team is crucial. 

What you’ll get to do: 

The position will be supporting the technical writing and producing of documentation for various deployed hardware and software systems and Monitoring and Maintenance of Deployed Systems (O&M) services. The ideal candidate should be an experienced, fast-learning, organized, and productive technical writer who can adapt to an environment running a mature Scrum-based Agile software development program. The Tech Writer will embed directly within a product-oriented software team and will be responsible for all documentation requirements ensuring they are met concurrent to the development of software and/or hardware. 

• Technical project documentation, reports, brochures, manuals and training material documentation for a wide range of uses. 

• Iterative updates to product user manuals, including graphics, formatting, editing, and the deployment of all material to production 

• Conform to all project standards to ensure high quality documentation 

• Manage project team documentation repository to ensure effective file management 

• Develop copy that adheres to best practice regarding document structure and logic flow. Excellent written and oral communications skills; must be able to interface effectively with SMEs and managers of all levels 

• Provide regular input to ongoing team workload estimation efforts 

• Ensure completion of all committed documentation tasks in parallel with software code development with frequent refactoring and tuning of artifacts 

• Develop new and refine existing technical writing processes to enhance quality and productivity 

You have: 

• Must be a U.S. Citizen with the ability to pass CBP background investigation, criteria includes, but not limited to: 

• 3-year check for felony convictions 

• 1-year check for illegal drug use 

• 1-year check for misconduct such as theft or fraud  

• Five+ (5+) years of demonstrated technical writing experience 

• College degree (B.A.; B.S.) in a related discipline 

• Expert in Microsoft Word, including template design 

• Experience with Adobe Acrobat Pro, Adobe FrameMaker or InDesign, and Adobe Photoshop 

• Knowledge of document and repository management practices, including using SharePoint, Team Foundation Server, or similar tools 

• Strong attention to detail and collaboration skills 

• Ability to interface with various disciplines and personalities, as well as work independently 

• Strong contextual understanding of technical terminology 

• Experience with desktop publishing, automated work processing, and other digital information technology applications, particularly electronic publishing 

• Experience relating to engineering and maintenance drawings and/or operational procedures to include the knowledge and ability to interpret, absorb, and synthesize large quantities of computer system and application-related information 

• Understanding of all elements of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management