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Associate Director, Digital Delivery
Avalere HealthRemote (US), United StatesRemotefull_timeVerifiedPosted 4 Oct 2024
About the role
About Avalere Health
Established in 2001, Avalere Health is a purposefully built commercialization partner for the biopharmaceutical, medical technology, and wellness industries.
Our 1,500+ experts combine their knowledge and expertise across our core disciplines — Consulting; Medical; Policy; Value, Evidence, and Access; Marketing; and Digital Experience Technology — to create the connections that make better health happen.
Avalere Health partners with its clients to navigate the complex and rapidly changing healthcare ecosystem. Together, our experts help clients connect patients with life-changing therapies, realizing the potential of strategies and solutions to accelerate innovation that improves lives.
We live and breathe our five values in everything we do: We are authentic. We act with integrity. We value difference. We play for the team. We enjoy the journey. At Avalere Health, we imagine a healthier world and create the connections to make it happen.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.
About the role
The Associate Director, Digital Delivery serves as a member of the DET Delivery team and is responsible for shaping, evolving, and elevating DET Delivery capabilities within the US Marketing divisions of Avalere Health. Our Digital Experience Technology (DET) offerings include marketing technology strategy and implementation, full-stack software/platform development, business analysis, quality assurance, digital delivery, hosting services, and marketing/digital/data operations.
The Associate Director, Digital Delivery role is a multi-disciplined role encompassing elements of the roles of Digital Producer, Designer, Project Manager and Solution architect. This role will support and help lead the US delivery team under the management of the Director, Digital Delivery. The role is a key position in forming and running a cohesive digital delivery team in tandem with fellow Digital Producers, Technology Strategy and the US Digital Delivery Leads and team.
This position is a blend of internal operations, employee career development, client delivery, and business growth. Your primary responsibility will be to oversee the technology delivery for a defined portfolio of clients within one or more divisions of Avalere Health. This includes guiding cross-functional teams to deliver world-class work, defining client engagements, and managing budgets and resources. You will lead a group of high-performing cross-functional DET team members focused on the masterful delivery of client work.
Your role will also involve building and maintaining strong relationships with key stakeholders, including internal and external partners, to ensure effective collaboration and alignment of goals. You will need to stay up to date with emerging technologies and trends in the marketing technology and life sciences industry and identify opportunities for innovation and growth for the organization.
At Avalere Health, we view digital marketing as a team sport. You’ll be working with many diverse, experienced, and talented people who bring dedication, creativity, and curiosity to our client work every day. You’ll have the opportunity to shape client engagements by collaborating with a highly skilled cross-functional team of Engagement Strategy, Experience Design, Creative, Data and Analytics, Project Management, Account, and the Digital Technology Strategist.
Established in 2001, Avalere Health is a purposefully built commercialization partner for the biopharmaceutical, medical technology, and wellness industries.
Our 1,500+ experts combine their knowledge and expertise across our core disciplines — Consulting; Medical; Policy; Value, Evidence, and Access; Marketing; and Digital Experience Technology — to create the connections that make better health happen.
Avalere Health partners with its clients to navigate the complex and rapidly changing healthcare ecosystem. Together, our experts help clients connect patients with life-changing therapies, realizing the potential of strategies and solutions to accelerate innovation that improves lives.
We live and breathe our five values in everything we do: We are authentic. We act with integrity. We value difference. We play for the team. We enjoy the journey. At Avalere Health, we imagine a healthier world and create the connections to make it happen.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.
About the role
The Associate Director, Digital Delivery serves as a member of the DET Delivery team and is responsible for shaping, evolving, and elevating DET Delivery capabilities within the US Marketing divisions of Avalere Health. Our Digital Experience Technology (DET) offerings include marketing technology strategy and implementation, full-stack software/platform development, business analysis, quality assurance, digital delivery, hosting services, and marketing/digital/data operations.
The Associate Director, Digital Delivery role is a multi-disciplined role encompassing elements of the roles of Digital Producer, Designer, Project Manager and Solution architect. This role will support and help lead the US delivery team under the management of the Director, Digital Delivery. The role is a key position in forming and running a cohesive digital delivery team in tandem with fellow Digital Producers, Technology Strategy and the US Digital Delivery Leads and team.
This position is a blend of internal operations, employee career development, client delivery, and business growth. Your primary responsibility will be to oversee the technology delivery for a defined portfolio of clients within one or more divisions of Avalere Health. This includes guiding cross-functional teams to deliver world-class work, defining client engagements, and managing budgets and resources. You will lead a group of high-performing cross-functional DET team members focused on the masterful delivery of client work.
Your role will also involve building and maintaining strong relationships with key stakeholders, including internal and external partners, to ensure effective collaboration and alignment of goals. You will need to stay up to date with emerging technologies and trends in the marketing technology and life sciences industry and identify opportunities for innovation and growth for the organization.
At Avalere Health, we view digital marketing as a team sport. You’ll be working with many diverse, experienced, and talented people who bring dedication, creativity, and curiosity to our client work every day. You’ll have the opportunity to shape client engagements by collaborating with a highly skilled cross-functional team of Engagement Strategy, Experience Design, Creative, Data and Analytics, Project Management, Account, and the Digital Technology Strategist.
What you'll do
- Lead the delivery for a defined portfolio of clients within one or more divisions of Avalere Health
- Accountable for implementation, activation, and operation of Marketing Technology platforms, projects, and applications in partnership with other functional areas of the business
- Forecasting and maintaining a right-sized DET team across your divisions to hit profitability and work/life balance targets.
- Serving as a champion for the DET team driving DET’s continuous improvements by bringing innovative ideas, coaching, and skills development.
- Actively seek and participate in new business opportunities and organic growth of existing client engagements.
- Establish and cultivate client IT relationships across all levels including technology, marketing, customer experience, and promo.
- Grow and evolve Avalere Health offerings in partnership with Division leads through process, innovation, and tools.
- Mentoring the digital team to evolve skillsets and chart career growth
- Form a strong relationship with all digital team members and know their capabilities.
- Ensure that the team and resources are set up for success.
- Line management of the DET Digital Producer team.
- Be able to p
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