Parking Services Representative

Job Posting Title:

Parking Services Representative

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Hiring Department:

Parking and Transportation Services

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

General Notes

Parking and Transportation Services (PTS) provides the campus access, mobility, and services through policies that are customer focused, environmentally friendly, and economically sound. For more information about PTS, please visit: https://parking.utexas.edu/about

Your skills will make a difference. 

You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of FAS staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: 

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) 
• Voluntary Vision, Dental, Life, and Disability insurance options 
• Generous paid vacation, sick time, and holidays 
• Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds 
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) 
• Flexible spending account options for medical and childcare expenses 
• Robust free training access through LinkedIn Learning plus professional conference opportunities 
• Tuition assistance 
• Expansive employee discount program including athletic tickets 
• Free access to UT Austin's libraries and museums with staff ID card 
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card 

For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards . 

Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. 

Purpose

This position is to provide skills in the non-routine receipt, disbursement, and recording of funds and to assist in the daily supervision of the cashiering function. Parking Service Representatives are responsible for supervision and assistance in the non-routine receipt, disbursement, and accountability of University funds, and for answering complex questions concerning policies and procedures of the University, as well as receiving cash or checks at a cashier's window.

Responsibilities

• Receives cash, checks, or credit cards at a cashier's window or from a prepay gate or lot entrance. Maintains a cash drawer bank. Balances cash drawer and prepares cash out reports daily. Provide continuous, exemplary customer service.
• Completes various departmental and university forms and reports. Sells permits and other parking related items to customers. Accepts and posts payments for parking related items and services. Checks permits to verify authorization and assists in identification of stolen or altered permits. Communicates with various departments across campus via two-way radio and/or phone for auto assistance, boot verification, and security purposes. Use of common office machines and departmental software.
• Drives UT vehicle to perform various job duties. May work in various locations across campus and must be proficient in garage, event, and surface operations. Must have strong verbal and written communication skills.
• Performs various parking related tasks. Performs daily, weekly, monthly, annual audits of permits and access cards. Compiles periodic reports. Performs related duties as assigned. General supervision over students and new cashiers. May assume duties of supervisor in his/her absence.

Required Qualifications

High school graduation or GED. Experience with large-scale receipt, disbursement and recording cash payments, or as a cashier handling cash transactions. Experience using a personal computer, and with clerical functions. Experience participating as a team member, providing excellent customer service. Experience completing reports, maintaining database records and maintaining files. Must have professional demeanor, show