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Customer Service Specialist

Romeu
Tenerife (Leoncio Rodríguez), Spain, Spainfull_timeVerifiedPosted 22 Dec 2025

About the role

At ROMEU, the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding.

We are looking for professionals who are motivated to develop their careers in the international trade business and who align with our standards of effort and commitment.

Canarship, importante empresa perteneciente a ROMEU, holding empresarial de referencia en el sector logístico, busca incorporar un/a Customer Service Specialist en sus instalaciones de Tenerife para el desarrollo operativo de los envíos marítimos y aéreos del departamento de Forwarding. ¿Quieres formar parte del proyecto?

What will your functions be?

  • Gestión operativa de envíos Import /Export (marítimo , aéreo y terrestre)
  • Organizar reservas con navieras, aerolíneas y transportistas .
  • Seguimientos de los embarques (supervisar recogidas, entregas , trasbordos , plazos y costes acordados).
  • Preparar la documentación (BL, AWB , CMR).
  • Coordinación de despachos de aduanas import - export.
  • Asesorar al cliente en temas básicos de incoterms, seguros y requisitos legales.
  • Gestionar incidencias , retrasos o reclamaciones.
  • Revisar costes operativos y validar facturas de proveedores.
  • Trabajar de forma estrecha con Sales Executive, princing, aduanas, almacén y transporte.

What are we looking for?

  • Formación en Comercio Internacional, Transporte y Logística o similares.
  • Experiencia previa en posiciones similares.
  • Nivel medio - avanzado de inglés.
  • Perfil organizado , resolutivo y orientado al cliente.

What do we offer?

Working at our company provides:

  • Positive Work Environment: We foster a collaborative and positive workplace that promotes employee well-being and satisfaction.

  • Professional Development: We offer growth and development opportunities through our internal mobility platform and personalized training programs.

  • Work-Life Balance: We value the balance between work and personal life.

  • Compensation: We recognize and reward talent by offering competitive salaries aligned with skills and contributions.

  • Additional Benefits: We provide complementary benefits such as special promotions for health insurance, training platforms, wellness programs, and other incentives that support overall health and well-being.

  • Culture of Innovation: We strive to maintain a culture of innovation where ideas are valued and creativity is encouraged to tackle challenges and seek innovative solutions.

  • Diversity and Inclusion: We celebrate diversity and promote an inclusive environment where every employee feels valued and respected.

  • Corporate Social Responsibility: We are committed to corporate social responsibility, participating in initiatives led by the "Be Green" team at ROMEU, which have a positive impact on the community and the environment.

By joining our team, you will not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development.

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Company

Romeu

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