Part-Time/Casual Retail Assistant Commons Store, Cornell Retail Services

   

Are you looking to explore the world of retail and grow your career?  Cornell Retail Services is hiring part-time/casual staff (19 hours per week or less) for the Downtown Ithaca Commons Cornell Store location! Join our team!

Positions that are available immediately! Applications will be reviewed on a rolling basis.

The Cornell Store on the Ithaca Commons is a dynamic hub of the Cornell University campus and a recognized leader in collegiate retailing innovation, serving students, faculty, staff, alumni, and visitors.  The Cornell Store is a high-volume, multi-channel retail operation that delivers legendary customer service, provides a rewarding work experience, and produces excellent financial results.

Cornell Retail Services is in search of individuals who are dependable, motivated, and enjoy working in a team environment.

Hire Rate: starting at $16.25 /hour

Schedule: Variable, based on availability, business needs, and work performance; some nights, weekends, and holidays may be required

General Responsibilities

• Sales and Service- Greeting and welcoming customers and guests, demonstrating “active selling”, providing product information and guidance, and ensuring a high-quality customer service experience

• Visual Merchandising- Assisting in maintaining the appearance of the sales floor, setting up seasonal promotions/visual displays, and regularly monitoring assigned areas for product restocking and recovery

• Point of Sale Support- Operate cash registers, assist customers with check-out, and execute appropriate cash handling procedures

• Inventory & Order Fulfillment Support- Help receive and process incoming merchandise and assist with special orders and store-to-store shipping requests; possibly handling seasonal perishable goods.

• Customer Care- Support the digital and in-store shopping experience through assisting with responding to customer inquiries

We value your ability to:

• Drive a positive customer experience by building relationships, sharing product knowledge, and providing solutions to our customer’s needs

• Greet and welcome customers into the department

• Work successfully as part of a team

• Be dependable in your attendance & punctuality as well as flexible in your schedule based on business needs.

• Demonstrate excellent communication skills

Qualifications:

• Must have a pleasant personality, excellent customer service skills, and enjoy working with the public.

• Moderate computer/systems competency

• Excellent oral and written communication skills

• Ability to occasionally climb ladders

• Ability to lift and/or move up to 50 pounds as needed

• Ability to stand for long periods

• Prior retail sales experience is helpful but not required.

No relocation assistance is provided for this position. Visa sponsorship is not available for this position

   

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

  

University Job Title:

Temporary Retail Assistant

Job Family:

Temporary Auxiliary Services

Level:

No Grade - Hourly

Pay Rate Type:

Hourly

Pay Range:

Refer to Posting Language

Remote Option Availability:

Onsite

Company:

Contact Name:

Jana English

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respectiv